I cant change the voice mail
When you say voice mail, do you mean your personal vmail box or the AutoAttendant? If so you'll need to login to the 998 mailbox and modify the "Custom Service" prompts (menu# 5-3). NOw as far as the ringing goes, you might try doing an extension data clear procedure by doing Intercom -> *790 (I think it's Intercom 7900 on the older systems). Otherwise you should call a local Panasonic Dealer for a service call. Contact me offline for a referral.
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