Machine says that magenta is empty, cartridge level reads empty. But when I put a new magenta cartridge in it reads no cartridge open cover and reinstall magenta cartridge. The cartridge is full and is a compatible cartridge not brother brand. I have tried 2 different cartridges and am getting the same error message

When installing the cartridges, it is important that you insert them from left to right with the black cartridge first and the magenta cartridge last. The reason for this is because the magenta cartridge has a clip on top of it that goes into the cartridge door sensor. The clip needs to push the sensor in so the printer is able to function with the cartridge door open. If you insert the magenta cartridge first, the printer will think the cartridge door is closed and you will get a error message for the other missing cartridges.

It means for you to install the magenta ink. Magenta is a color. You have 4 colors. Yellow, magenta, cyan, black

slowly off and on the printer for five times without cartridge, printer saves data of cart of last 5 only so next time it reads full ink..

The problem you are describing with the yellow cartridge sounds like ink starvation possibly due to a clogged print head or an air bubble in the print head. Since the machine is so new I would contact HP to get the print head replaced. As for the magenta cartridge, exchanging it for a new one at the store you bought it from should fix the problem. It sounds like the chip on the one you have is either damaged or wasn't set to read full ink levels.

I put a new magenta cartridge in the printer. It says to open the scanner cover, then reinstall ink cartridge. when i open the scanner cover nothing happens and i dont know how to install the ink.

did you change the microchip with the cartridge. also i believe that you can reset the levels in the menu

When you take the toner cartridge off the imaging unit, is there magenta toner in the open slot of the IU? Assuming that there is nothing wrong with the toner cartridge, you are possibly looking at a bad engine control board.

If you have removed and reinstalled the magenta cartridge several times, it is very likely the cartridge is defective out of the box. If you have another magenta cartridge, put that one in and see if the problem resolves. I'm betting it will. If that second cartridge does work, then return the defective cartridge to where you purchased it - they should replace it without a hassle.

The tape method worked for me on my 1960C. I put duct tape over the window in the front. If there's a place you can see ink, cover it up.

Unplug machinepowercord. Open printer and take all carts out. Plug in power. Machine demands carts. Put new one in: Replace with original ink carts!. When asked push 1 (yes New cart). If you have used thirdparty carts, there could be a prob due to construticon or ink quality. In case there is no bk after 3x cleaning cycles anymore, the head is clogged: This happens because the filter in front of the nozzels is clogged by pigmented ink. DO USE ONLY DYE INK for all types of brother inkjet machines!!!