Audio in webcam central not working :(

Dell Inspiron 15 3567 laptop.

NO OS stated, is this WINDOWS< y/n if yes, what windows
we can not guess windows versions from 1998 to 2018
XP to W10 is 99% of the post here, why not tell this.
The PC must have its DELL drivers load and correct or things fail.

my guess is this PC is corrupted in some way.
virus?
or the app from Dell is bad/wrong or corrupted, or someone loading the wrong one or verison on your PC.
Why not just go to dell.com and get it, first and load that first.
see if the software works now?

3rd google hit, btw.
http://www.dell.com/support/home/us/en/04/product-support/product/inspiron-15-3567-laptop/drivers



load the web cam drivers
then load the apps related to it next.
if confused why not ask on the dell forum for help and not here.
Fixya is NOT DELL. (not by a mile)

Sounds like a software issue, possibly with webam central. There's a free player that has good codecs, and it may help you. Here it is:
http://www.finalmediaplayer.com/
This will be an easy fix if it works.

Set your mic as default
Vista
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

If it fails to work here concentrate on your webcam drivers and software before moving forward.

Set your webcam mic (if it has one as default)
Vista -

Having proved your cam is working ,you can configure it to WLM (MSN)

CONFIGURE SOFTWARE to MSN
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the MSN software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Open MSN
Click 'Open Menu'
From 'Tools; navigate to, and click, 'Audio and Video setup'
Set your speakers
Click 'Test' - if OK, move on.
Set your mic as default
Use the slider to set volume and test.
Click 'Next'
This takes you to the video setup
Your webcam should be broadcasting - (if not - make sure the webcam is set as default - restart MSN)
Use 'Webcam Settings'to fine tune the picture.
Click 'Finish'

est your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

Having proved your cam is working ,you can configure it to WLM (MSN)

CONFIGURE SOFTWARE to MSN
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the MSN software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Open MSN
Click 'Open Menu'
From 'Tools; navigate to, and click, 'Audio and Video setup'
Set your speakers
Click 'Test' - if OK, move on.
Set your mic as default
Use the slider to set volume and test.
Click 'Next'
This takes you to the video setup
Your webcam should be broadcasting - if not - make sure the webcam is set as default - restart MSN
Use 'Webcam Settings'to fine tune the picture.
Click 'Finish'

You are having an issue where there are two conflicting programs that are trying to control your Web Cam.
My thoughts is to go into the Control Panel and remove anything that has to do with your web cam. Restart and see if on your boot up if it finds new hardware.
Then I would try to reistall the software again.
Just a thought!
A/V Media Guy

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farha9

its a common problem with 1525. remove webcam ventral software from programs and features and then reinstall the application from the cd. it will fix it. remember Dell web cam central

I have a Dell 1545 with Dell web cam central & I've had this issue. The problem is that Dell web cam central installs it's own microphone settings onto your laptop called something like Dell web cam Live!. This isn't the built in microphone in my laptop & maybe not yours either. You have to change the settings for your computer system & Dell web cam central. Go to start> control panel> sound> recording .. on mine there is an option for Microphone "High Definition Audio Device" ... that is the built in mic. You want that for your default & apply it. Then open Dell web cam central & go to the "Record Video's" option. In the middle of this is an orange button with a video camera icon. Next to this on the same button is a little arrow pointing down .. click that. Under microphone .. choose Microphone "High Definition Audio Device" just like the sound option in control panel. I've done this & it's completely fixed. I can record videos with sound & use my built in mic in voice/video chat.

I have a Dell 1545 with Dell web cam central & I've had this issue. The problem is that Dell web cam central installs it's own microphone settings onto your laptop called something like Dell web cam Live!. This isn't the built in microphone in my laptop & maybe not yours either. You have to change the settings for your computer system & Dell web cam central. Go to start> control panel> sound> recording .. on mine there is an option for Microphone "High Definition Audio Device" ... that is the built in mic. You want that for your default & apply it. Also .. as a side note .. I disabled the web cam central Live! microphone completely from this window. Then open Dell web cam central & go to the "Record Video's" option. In the middle of this is an orange button with a video camera icon. Next to this on the same button is a little arrow pointing down .. click that. Under microphone .. choose Microphone "High Definition Audio Device" just like the sound option in control panel. I've done this & it's completely fixed. I can record videos with sound & use my built in mic in voice/video chat.

I have an answer! I've tried many times to fix this problem on my laptop, even talking to two dell reps in the process(which was worthless). Finally I found the problem(for me, at least)- my webcam's driver was not compatible. If you haven't tried this already, go to your Device Manager, click the plus sign next to Imaging Devices, and select Integrated Webcam. Right click that and select Update Driver Software. I downloaded the latest driver it found and restarted my computer, and miraculously my webcam central was back to normal. I hope this helps you too!