Zune display a window that show messafge 5 Contact support
If it says "contact support" restoring it will not work anymore. listen to the zune's hard drive. if it spins but makes a repeittive noise, the HDD is broken. if it doesn't spin at all either the hard drive of the motherboard may be broken. on the 80gb zune it's usually the logic board or the hard drive cable that causes this. there is a zune repair tutorial online gives you an idea on how to do the replacement yourself. parts are on ebay.
Never buy zune they all ways fail ipod all the way
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Message on your Zune device: "Screen 5 Contact support"
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function loadTOCNode(){}
Article ID
:
926993
Last Review
:
June 20, 2008
Revision
:
5.0
SYMPTOMS
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You receive the following message on your Zune device:
5
Contact support
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CAUSE
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This issue occurs when your Zune device cannot recover from an error.
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THINGS TO TRY
loadTOCNode(1, 'whattotry');There are two easy things to try that might help with your problem before you contact Zune Support:
1.
Try restarting the Zune device. To do this, set the hold switch to the unlocked position, and then press and hold the Back
button as you press on the top of the Zune pad. When the Zune device begins to restart, you can release the buttons.
2.
If
you receive the same error message when you restart the device, try
restoring the Zune device software.
For more information about how to restore the Zune device software,
click the following article number to view the article in the Microsoft
Knowledge Base:
927001 (http://support.microsoft.com/kb/927001/)
How to restore the Zune device software
If restoring the device was
unsuccessful, sign in at the following Web page and determine whether
your device is still in warranty:
http://service.zune.net (http://service.zune.net)If your device is in warranty, it may qualify for service. You can submit a request for service at this Web site.
By dowork, posted on Apr 01, 2008
dowork this is because your friend did not delete it off his computer have him delete it off his computer and it should work fine
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good luck
~Temp
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button as you press on the top of the Zune pad. When the Zune device begins to restart, you can release the buttons.
2.
If
you receive the same error message when you restart the device, try
restoring the Zune device software.
For more information about how to restore the Zune device software,
click the following article number to view the article in the Microsoft
Knowledge Base:
927001 (http://support.microsoft.com/kb/927001/)
How to restore the Zune device software
If restoring the device was
unsuccessful, sign in at the following Web page and determine whether
your device is still in warranty:
http://service.zune.net (http://service.zune.net)If your device is in warranty, it may qualify for service. You can submit a request for service at this Web site.
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YES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I CAN NOT RESTORE IT OR ANYTHING AND HAVE HAD IT FOR A WEEK PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I HAVE PERFORMED THE RESET AND RESTORE STEPS AND TO NO AVAIL.
I bought my son a Zune for Christmas... Hedownloaded his music from the pc to it, but wanted videos also. Microsoft techs told him to delete everything and start over and now it won't even take the software. It is just a brick laying there... no content and you can't do anything with it. HELP!!!
i have this problem with my 80GB! any solutions?
I have a problem, my friend gave me his zune, and I deleted everything off my zune, but it's still saying that the 29gb are used out of 30 by another computer. I'm trying to figure out how to free up this space reserved by another computer
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