PRINTER IS IN PAUSE MODE. I REPLACED AN EMPTY COLOR CARTRIDGE HOPING THAT WOULD FIX THE PROBLEM, BUT IT HASN'T. I CAN RUN A test pattern and printer willprint it out . but if i try to print an email for example i hit the file button then print. the page is then to my computer but it stays in the pause mode.

printers use all cartridges to get the correct colour even black
best get a new colour cartridge then realign the printer with a test pattern

We suggest you contact 'Parts Here' as they provide most parts for the C5280 printer, including carriage assembly parts, along with the C5280 service manual: http://www.partshere.com/models/hpprinters.asp?printer=Q8330A

C5280 CONTACT CLEANING / SERVICE TEST DIAGNOSTICS:

A. Ensure BOTH carriage/flex cables and BOTH ink cartridge contacts are thoroughly clean before proceeding - refer to Inkjet411's support page: http://inkjet411.com/?page_id=1519

B. Print Self Test Page:

1. Press and hold the CANCEL button.
2. Press the COLOR COPY button. Release both buttons.
3. The self test page should print. The printed pattern will verify printer is generally functional

--- The self test page is a 'forced' test print whether the ink cartridges are good or bad. Inspect color bars to verify proper nozzle/jetting health. If normal/regular printing is still not permitted then the problem is with either one, or both, of the ink cartridges. Activate Tap 41 test to confirm which cartridge is causing the issue.

C. Validate the cartridge's electrical health by running the 'Tap 41' diagnostics test. Refer to video procedure or .pdf document at the following links on how to activate and read the service test report: http://inkjet411.com/?page_id=536

1. Load Letter/A4-size paper into paper feed tray.
2. If any lights are blinking, first press Cancel to attempt to clear.
3. Press and HOLD the Cancel button, press Ok button once.
4. At 'Mfg Commands' menu, click Right Arrow once until 'uiaux service' menu is displayed.
5. At 'uiaux service' menu, click the Right Arrow until Special Reports menu is displayed.
6. Select Ok, then click Right Arrow until the 'print-mech button tap' menu is displayed.
7. Select Ok (Code = 0 will be displayed); click and hold Right Arrow until 'code = 41' is displayed. Use the Left Arrow if you need to decrease numerical count.
8. Select Ok. Within one minute the Tap 41 diagnostic test report should be initiated and print (whether ink cartridges are good or not, i.e. this is a forced print test). See following 4 paragraphs (or video) on how to interpret diagnostic report.....

--- Providing the color cartridge is partially functioning the Tap 41 diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health). A good HP 75/75XL color cartridge should display 600 good nozzles, while a good HP 74/74XL black ink cartridge should show 672 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to video on how to read the printout.

---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink.

You can also test general printer performance by running the 'Tap 10' diagnostic test, use same procedure above and enter "code = 10". Both the 'Tap 41' and 'Tap 10' tests are 'forced print tests' - the printer will make every attempt to print the pattern whether the ink cartridges are good or bad...the patterns should be utilized to diagnose cartridge health. If 'regular' printing is still not possible then one or both of the ink cartridges is damaged.

NOTE: If you need to purchase a new ink cartridge(s) and are trying to cut costs, we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating, come with a 1-year warranty and provide free shipping for all orders above $20 (available for US Residents only).

For any additional questions please contact us directly: [email protected]

-Thank you

The HP F4480 likely has a malfunctioning ink cartridge which is causing the printer hang (i.e. internal micro-electronics damage inside the HP 60 color or black ink cartridge). You can verify the electrical condition of both HP 60 ink cartridges by activating the Tap 41 diagnostic test report (see video here for complete instructions):

http://inkjet411.com/?page_id=440 (HP 60 - Deskjet F2400/F4400/F4500 models)

1.While holding the Power button, press Cancel (X) button 4 times, then press the Color Copy button once.
2.Release the Power button.
3.The 'Tap 41' diagnostic test print should print.

Providing the color cartridge is partially functioning the Tap 41 diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health). A good HP 60/60XL color cartridge should display 1248 good nozzles, while a good HP 60/60XL black ink cartridge should show 336 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to 2nd video on how to read the printout.
http://inkjet411.com/?page_id=440 (HP 60 - Deskjet F2400/F4400/F4500 models)
http://inkjet411.com/?page_id=444 (HP 60 - Deskjet F4200 model)

If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink.

For additional support please visit http://www.inkjet411.com

-Thank you

This type of HP 901 ink cartridge error ("Refer to Device Documentation", etc.) condition is likely an internal micro-electronic failure inside the HP 901 (or 901XL) black ink cartridge. These failures typically occur due to natural degradation of internal micro-electronics over time and can occur with brand new ink cartridges.

To confirm root cause and check the internal electrical condition of both black and color ink cartridges, please execute the 'Tap 41' cartridge's electrical diagnostic test below (refer to procedure B).

CAUTION: Be advised, the use of remanufactured ink cartridges is considered somewhat unreliable since the cartridges are already on their 3rd life when purchased new (off the internet or at select retailer stores). As well, the use of compatible/clone cartridges (i.e. sold thru the internet from China) are known to be problematic and may cause printer errors.

NOTE 1: Unfortunately, alignment pages and internal self test prints will usually print Ok even if the cartridge is internally electrically damaged. Do not use these test pages as a proxy for determining whether a cartridge is good or bad, only the 'Tap 41/43' diagnostic test report can yield this information.

DIAGNOSTIC CHECKS:

A. Ensure BOTH carriage/flex cables and BOTH ink cartridge contacts are thoroughly clean before proceeding: http://inkjet411.com/?page_id=1519

B. Validate the cartridge's electrical health by running the 'Tap 41' diagnostics test. Refer to 2nd video procedure at the following link on how to activate and read the service test: http://inkjet411.com/?page_id=620

a. Load Letter/A4-size paper into paper feed tray.
b. If any lights are blinking, first press Cancel to attempt to clear.
c. Press the * and # keys simultaneously.
d. Enter 124 at keypad. The 'Underware' menu should be displayed.
e. Use the arrow keys to navigate to the System Menu. Select Ok.
f. Use the arrow keys to navigate to the 'print-mech tap test'. Select Ok. Printer screen should display "code = 0".
g. Use the arrow keys to enter "code = 41" (or just enter 41 on keypad). Select Ok. The Tap 41 diagnostic test pattern prints.

--- Providing the HP 901 (or 901XL) color cartridge is partially functioning the Tap 41 diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health - the printer will attempt to print the diagnostic test print). A good HP 901 color cartridge should display 1248 good nozzles, while a good HP 901/901XL black ink cartridge should show 336 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to 2nd video on how to read the diagnostic test print: http://inkjet411.com/?page_id=620

---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink.

For more diagnostic tests and error bypass procedures, please visit the Inkjet411 support center: http://www.inkjet411.com

Hopefully this helps....

You can validate the HP60 ink cartridge's electrical health by running the 'Tap 41' diagnostics test (this procedure is specific to the F2480 model). Refer to DIAGNOSTIC TAP 41 video procedure at the following link on how to activate and read the service test: http://inkjet411.com/?page_id=440

1. While holding the Power button, press Cancel (X) button 4 times, then press the Color Copy button once.
2. Release the Power button.
3. The 'Tap 41' diagnostic test print should print.

--- Providing the color cartridge is partially functioning the Tap 41 diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health). A good HP 60/60XL color cartridge should display 1248 good nozzles, while a good HP 60/60XL black ink cartridge should show 336 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to video on how to read the printout. http://inkjet411.com/?page_id=434

---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink.

For information on North American ink refill services at a major retailer near you (should you wish to save ~50% on ink costs), general printing problem resolutions or advanced HP printer diagnosis procedures (advanced cartridge diagnostic tests/cartridge error bypass & printer reset methods, etc.), please visit Inkjet411: http://www.inkjet411.com

You can perform the Tap 41 Cartridge Health Diagnostics Test: [applies to HP Deskjet 6800/6900/9800]
http://inkjet411.com/?page_id=1741 (refer to 2nd video to understand how to read the printed pattern)

1. With printer power on, press and hold the POWER button.
2. Press the Cancel (X) button four (4) times.
3. Press the RESUME button (Down Arrow) once.
4. Release the POWER button.
5. The Diagnostic Test Report should print.

--- A good HP 93/95/97/99 color cartridge should display 600 good nozzles, while a good HP 92/94/96/98 black ink cartridge should show 672 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to 2nd video on how to read the printout: http://inkjet411.com/?page_id=1741


---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink (special "ink back-up mode").

For information on North American ink refill services at a major retailer near you (should you wish to save ~50% on ink costs), general printing problem resolutions or advanced HP printer diagnosis procedures (advanced cartridge diagnostic tests/cartridge error bypass & printer reset methods, etc.), please visit Inkjet411: http://www.inkjet411.com

1. First, check your cartridges. HP cannot guarantee the quality of remanufactured or refilled cartridges.
2. Second, make sure your paper is not causing the problem. Paper that does not accept ink well can cause your images to smear or bleed. Plain paper is not the best choice for high-density graphics. Click here to see how to pick the best paper for your project .
3. If the paper is not the problem and you are using genuine HP cartridges, print a clean test to see if the printer and cartridges are functioning properly. Load the printer with clean, plain, white paper and print a clean test page. To see how to print a clean test page, see your printer's User's Guide , or see HP Deskjet Printers - How To Print Internal Tests , or HP All-in-One Product Family - Printing Self-Test Reports .
4. Evaluate the clean test page. Different printers produce different pages, but you should recognize elements from the examples below on your test page. In general, cartridge and printer problems are indicated by streaks, missing colors, or wrong colors.
   • Examples from a good printer and cartridges (your test page may not look exactly like this): Figure 1: Solid colors that match color dots on cartridge label Figure 2: Pattern unbroken, or broken in only a few places
     
     If your test page looks more like the good examples above than the bad examples shown in the next two sections below, the printer and cartridges are probably not causing the problem. Click here to continue troubleshooting .
   • Examples from a failing printer or cartridges - streaked or broken bars or lines Figure 3: Fading, missing, or streaked bar - low-ink or empty cartridge, clogged nozzles, or electrical problems
     
     
     
     
     
     Figure 4: Color completely missing (magenta bar missing below) Figure 5: Lines broken randomly - clogged nozzles
     
     Figure 6: Lines broken in pattern - dirty contacts or other electrical problems
     
     
     
     Figure 7: Color completely missing (magenta pattern missing below) If your test page looks like these examples, you probably have a cartridge that is empty, has clogged nozzles, or dirty contacts. Click here to continue troubleshooting .
   • Examples from a failing printer or cartridges - colors do not match the color dots on the cartridge label (Note: do not compare the test page colors to the colors of the examples on this web page. Your monitor may not display the colors properly). If your test page looks like these examples, you probably have a cartridge in which the inks have mixed. Click here to continue troubleshooting .

Try the following below if it continues to print in red half way through then either your ink carts have expired or something is wrong with them if you are using coral draw to print images there is know problems with that I have listed the solution to that as well. please tell the results of the test page as well please. and also I have included a few other tests please run through these. The sample page can be used as a quick check of the image quality from the black and color print cartridges. Unlike most printing, this page prints from the bottom of the page to the top for user viewing during printing.

1. Turn the printer off and then turn it on again by pressing the POWER button.
2. Press and hold down the RESUME button and release it when the Power light starts to blink.

The sample page can also be printed from the Toolbox (provided the Toolbox is installed) to verify that the printer is connected to the computer properly and that the printer and printer software are working properly.

1. Double-click the Toolbox icon on the Desktop or run it from the HP Deskjet 1220C Printer program group.
2. Select the Printer Services tab and click Print a Test Page

--------------------------------------------------------------
Printing the diagnostic page The information displayed on the diagnostic page includes the printer model, serial number, service ID (born-on date), firmware revision, total page count and last error code (see Figure 2). If an error code (hex) number is displayed, it represents the last error that occurred regardless of whether the problem that caused the error has been fixed and the printer is presently operational. To print a diagnostic page see the following:

1. Turn the power on.
2. Press and hold down the POWER button.
3. While holding down the POWER button, press the RESUME button four times.
4. Release the POWER button.

Running the pen recovery diagnostic test If printouts have incomplete text or graphics that are not corrected by cleaning the print cartridges, use the pen recovery diagnostic test. The pen recovery diagnostic test is a three-level cleaning procedure that attempts to clear blocked print cartridge nozzles. The tests can be run either from the Toolbox under Printer Services or by pressing the button sequences below. The Level 1 print cartridge cleaning is a light cleaning mode. Use this level first to clear blocked nozzles.

1. Turn the power on.
2. Press and hold down the POWER button.
3. While holding down the POWER button, press the CANCEL button twice.
4. Release the POWER button.

After running the Level 1 print cartridge cleaning routine, run the nozzle pattern test explained in the "Printing the nozzle pattern test" section below to verify that the cartridge has recovered. If no irregular gaps are present on the printout of the nozzle pattern test, the print cartridge has recovered. If there are irregular gaps in the printout, run the Level 2 pen recovery. The Level 2 cleaning is an intermediate cleaning mode to be used if the Level 1 mode does not recover the nozzles.

1. Turn the power on.
2. Press and hold down the POWER button.
3. While holding down the POWER button, press the CANCEL button twice and the RESUME button once.
4. Release the POWER button.

After running the Level 2 print cartridge cleaning routine, run the nozzle pattern test explained in the "Printing the nozzle pattern test" section below to verify that the cartridge has recovered. If no irregular gaps are present on the printout of the nozzle pattern test, the print cartridge has recovered. If there are irregular gaps in the printout, run the Level 3 pen recovery. The Level 3 cleaning is the most intensive cleaning mode that takes about two minutes to complete. Use this level as a last resort in recovering clogged nozzles. This routine uses a considerable amount of ink.

1. Turn the power on.
2. Press and hold down the POWER button.
3. While holding down the POWER button, press the CANCEL button twice and the RESUME button twice.
4. Release the POWER button.

After running the Level 3 print cartridge cleaning routine, run the nozzle pattern test explained in the "Printing the nozzle pattern test" section below to verify that the cartridge has recovered. If no irregular gaps are present on the printout of the nozzle pattern test, the print cartridge has recovered. If irregular gaps still appear in the printout, replace the cartridge. NOTE: Do not use the pen recovery tests unnecessarily or the life of the print cartridge will be shortened. Printing the nozzle pattern test This test prints a pattern to determine which nozzles, if any, are clogged or not firing and can be used to verify a successful cleaning routine (see Figure 3). Look for irregular spaces or gaps in the test pattern; these indicate faulty nozzles.

1. Turn the power on.
2. Press and hold down the POWER button.
3. While holding down the POWER button, press the CANCEL button eight times and the RESUME button four times.
4. Release the POWER button.

Printing the calibration page This test provides calibration of the print cartridges. Calibration includes print cartridge alignment and optimizing the turn-on energy for the installed color print cartridge.

1. Turn the power on.
2. Press and hold down the POWER button.
3. While holding down the POWER button, press the RESUME button three times.
4. Release the POWER button.

Eight green checks, one on each line of the printout, signify that the calibration was successful. ----------------------------------------------------- Printing the infinite H test This test prints continuous pages of the letter H and is useful for troubleshooting paper feed problems or other intermittent problems that are difficult to replicate.

1. Turn the printer on.
2. Press and hold down the POWER button.
3. While holding down the POWER button, press the RESUME button eight times.
4. Release the POWER button
5. Press and release the POWER button to terminate the test.

hmmm..

you'll need to run a test page first..

what kind of printer you have?

try to clean the print head 3 times and do a pattern test if it still doesnt work then it has to be service