Shipment problems i changed me address on amazon since ive recently moved. but my package was shipped and "delivered" to my old address. even though as proof my new address is stated as the shipping address on my e-mail reciept. im notsure where togo from here..

notify shipper and amazon this is fixya your on wrong site

Contact the shipping company and verify the address to which the package was delivered. It's possible there's an error in the address. If so, contact the company that sent the package to find out what shipping address they have on file for that order.

It's also possible the package was stolen from in front of your door after delivery.

1. Go to Your Orders and locate your order.
2. Click Change Shipping Speed.
3. Click Select another date and time.
4. From the calendar, select another date and time that works for you. Note: An adult must be present to sign for the delivery.
5. Click Confirm.

I’m happy to help further over the phone at https://www.6ya.com/expert/adrienne_b03fb46fc6334991

Contact the seller and verify that they have shipped it. If it has been lost in transit it can be traced to it's last location. If it has been delivered the tracking number will show this. In this case it would appear that someone else has gotten your package. Report this immediately to Amazon . They will most likely ship a new order. If by chance your delivery carrier has turned the package to the postal department, they will have a trace on the package . If Amazon tells you that this is what happened, contact your post office about this. Keep a good clear calm voice, it will carry you further.

Why don't you ask this question, on the website from the firm you ordered these lights?
I think it is there you can get an answer. We also try to answer questions, of most technical problems, but we don't sell things, we don't ship things.

this happend to me when I posted to the wrong address on ebay I never got any responce for a month then out of the blue it turned up, I think you just go to hope they are good people and do the right thing and return it to you.

You should check with retailer since they have packaging tracking and even a lost shipment function.

To return an item

• Fill up our Return request form. You can download it here.
• E-mail the form to our customer care department to obtain a Return Merchandise Authorization (RMA) number.  This RMA number must be requested within 30 days of receiving the order.

e-mail: [email protected]

• Upon receipt of the RMA number, you must follow the instruction return the item in the original box with all the packaging, accessories and a copy of the original invoice.  The RMA number must appear on the outside of the package or the package will be refused.
• Return the package to the following address within 15 days after you receive RMA number via mail, UPS, Federal Express, or any other courier that allows for tracking of the package.

Customer Care
#100 - 13551 Verdun Place 
Richmond BC V6V 1W5 
CANADA

• No collect shipment or any out of Canada shipment requiring a broker or customs fee will be accepted.
• All returns are subject zCover Inc’s approval. We reserves the option to refund, credit or replace items that were damaged due to accident, misuse, abuse, product modification or neglect or damage resulting from the performance of repairs unauthorized by zCover. zCover Inc. reserves the right to refuse returns.
• For returns, we will issue a credit for the cost of the item and the sales tax, if applicable. Please allow 5 to 10 business days for the process. Shipping charges are not refundable. For exchanges, we will ship out the replacement after receiving the exchange balance. shipping will be charged for the new item(s) sent.

The link to this information is: http://www.zcover.com/store/catalog/return.php