I put in a new cartridge and it is saying cartridge error: refer to device document
SOURCE: hp 4355 cartridge error
your cartridge may be faulty if you change cartridge and message display same problem so clean catridge block contact with soft cloth clean cartridge back side using student eraser if problem will continue so contact your hardware technician
SOURCE: Cartridge Error
I had the cartridge error message aswell. I took an alcohol swab and cleaned the points on both cartridges, let the cartridges sit for 1 minute to dry, and replace cartridges, restart printer, problem solved. Apparently I haven't used this printer in a month or so, and left it in my car and the ink dryed and caused an error.
SOURCE: cartridge error, refer to device documentation for troubleshoot
show me a massage Cartridge error, refer to device documentation for troubleshoot printer model hp officejet 5610 all -in- one what is the problem and how do i solve thnk you
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