Job has been done impropely. Check the log

Go to "job list" select job high lite then touch details what does it say????

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

create a folder on the pc you want to scan to and share the folder on the network. This must be done or the printer will not see the folder. Then register a new SMB user on the bizhub and direct it to that pc's IP and the shared folder.

The first thing to try is to restart the Bizhub. Power switch for that is located behind the front panel where the toner cartidges are. Not the switch to the side of the operation panel.

If that doesn't work, you need to check the job history. Press details, there will be a description of the error.

Server Connect Error: The Bizhub cannot find your computer.
Things to check:
Firewall, ports that need to be open are TCP 139, 445, UDP 137, 138
Netbois resolution not working, try using your PC's IP address instead.
If using Host Name to resolve, try Host name in uppercase.

Folder Not Found:
Check to make sure you are using the correct share name. Not necessarily would be sd.

Login error:
Need to use a Username/Password which is an active account which has priveledge for the shared directory. If on a domain, use a domain authentication string for the username ([email protected]) If on a workgroup, \\COMPUTERNAME\Username If your password rotates every 60-90 days, could be that all you need to do is update the Bizhub with that information.

hello this can be caused if the scan sends to a wrong IP adress. If the machine that you are sending scans has dynamic IP (dhcp), then the ip can change as you reboot the computer. To solve this, have a fix IP adress in your computer's network preferences, and check if scan sends to this adress

I had this problem when sending to mail account.
This can also be changed for ftp/smb.
So maby this is the answer to you problem.

Solution: Extend the time-out from 90 to 300 seconds

Goto the setting of the machine (http://<ip>) and login with Administrator account.
On the page Network click on Email/SMTP.
Change the Time-Out setting to 300 seconds.

Good Luck!

Greets,
Ivan

Check the log/details.

It will clarify if it is a server connect error or a log-in one.
It will give you the details as to where the function is falting.

It may be as simple as entering the file path correctly.

maybe your account reach the limits

you have to input your computer name instead of ip address. also you may use reference or something to look up your computer form lan network, thats the best way. and if you find your computer and shared folder and first scan is completed successfully you may add this path to address book

eee, what version machine you have ?
C252 is copier
C252p is a printer version without copy function

what are you trying to to? copy ? scan ? print ? fax ?

what it says in job history ? job done or not what error ?