Posted on Sep 25, 2009

HP C7250 scanning problem

Scanning problem-The scanned image/doc always has a big black strip which covers 1/3 of the page.

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Anonymous

Contributor 23 Answers
Posted on Sep 25, 2009

Anonymous

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Joined: Sep 20, 2009

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Scan a BLANK sheet of paper.
if you have that black strip it means there sre two possibilities:
>> the scanner glass is not screen
OR
>> the scanner is faulty.

Clean the glass properly using a moist lint free cloth.(do not use alcohol)
if the issue still persists

The only option that you have is to get the printer replaced.
If your printer is still under warranty(i.e if its still not an year old) you can get a free replacement from HP.
wherein they will send you a new printer absolutely FREE OF COST
if its not in warranty then you can opt for the UPGRADE option that HP has.
You can send them this faulty printer and get a LATEST PRINTER at a huge discount..
here's the number to call
1800-474-6836

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