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My GE Profile DPGT750GC dryer stopped starting and it says that a problem has been detected and to call GE. Is there anything I can check before I call? Is there a way to reset it? Please help.
Try hand spinning the drum a couple times then hit start. Ours does this if you run several loads one after other.Try hand spinning the drum a couple times then hit start. Ours does this if you run several loads one after other.
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Unplug the unit for a period of time(2 hrs.) to possibly clear memory, unless they are "Hard-Codes" and can't be erased w/o finding out the service code from g.e.
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If there were no problems before replacing drum I would go back and make sure all 3 wiring connections are made behind the door panel. From there this machine is too complex to diagnose over the phone.
Are you having problems with your GE Profile Harmony but don't know where to start to troubleshoot? Let the dryer do it for you, here's how:
It's called "Field Service Mode" 1. Press the POWER key to turn the dryer on. 2. Press HELP. The main help screen is displayed. 3. Press and hold MY CYCLES and BACK simultaneously for 3 seconds. Press EXIT to return to the HOME screen.
The system will give you a description of possible hardware failure and troublecode.
Replace the failed piece of hardware and plug your system back in. It will go through a boot-up sequence and verify that your machine is working once again.
The dampness sensor is just the two curved metal strips (about 5 inches long, and about an inch apart) located very close to the lint filter. (stick your head in the drum and look back down to your right) These strips can become coated with a waxy substance from fabric softener sheets which prevents them from detecting the moisture correctly. Just clean them off with a little soap solution.
Try hand spinning the drum a couple times then hit start. Ours does this if you run several loads one after other.
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