The modem light blinks and i try to install the disk but when it gets to the last step it won't work because the internet wont work because i have the router plugged into the computer and the modem connected to the router
Hi, there are two ways to assit you on this issue.Either you can call belkin customer care which is a TOLL FREE no. on the product box and get assisted or else proceed with the following basic steps.
1. the product that you have is an obsolette.
2.Before troubleshooting the belkin product. Please connect your computer directly with the modem (without router)on the ethernet(lan) port and check for the solid lights on the modem after turning it on, after that check for internet connectivity, if you can go online, its fine else you need to contact your modem vendor and get fixed.
3. if u can go online, then connect your router isolated port to the modem amd your computer back to the router's lan port(port 1) and check for the solid internet,power,modem,lan lights on the router.
4. if all are solid lights , check you can go online else you can hold the reset button at the rear side of your router for 2 mins if you have a cable modem and then check for connectivity.
5. If you have a dsl connection , then better contact customer care, they assit you very well.
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