I am getting a E197 Error Code on a Canon 1023 imagerunner HELP!!
It is usually power board problem. Remove power board and check for cracked soldering components, usually D1 diode is the problem.
En algunas ocaciones este error lo marca cuando se consumen los 24 volts, ya sea por algun clutch atorado o que el tambor este muy gastado y provoca que se aterrice el alto voltaje lo cual requiere una gran demanda de corriente DC y te marca E-197
E197 0000 Printer engine communication error
Erroneous communication between the DC controller PCB and
image processor PCB was detected
- Check the connectors of the DC controller PCB and image processor PCB.
- Replace the DC controller PCB for normal connection.
- Replace the image processor PCB.
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E197
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