Trying to replace the empty black toner cartridge. I go through the steps to do this as outlined in the manaul. I get the screen that tells me "Please Wait." And I wait and wait and wait, and nothing happens. The printer does not make any mechanical sounds like the drum is being turned so I can extract the empty black toner cartridge. What's going on? I've went through the steps several times, and still get this issue. I've been waiting for more than a half hour for something to happen, and I get nothing.

If your Ricoh MPC 2011 is printing or copying blank pages when trying to print or copy in black and white, it is possible that the toner cartridge is either empty or defective. Here are a few steps you can take to troubleshoot the issue:

1. Check the toner level: Check the toner level in the printer to ensure that it is not empty or low.
2. Replace the toner cartridge: If the toner level is low, try replacing the toner cartridge with a new one to see if that resolves the issue.
3. Clean the printer: Dust and debris can sometimes accumulate inside the printer, which can affect print quality. Try cleaning the printer to remove any dirt or debris that may be interfering with the printing process.
4. Check the settings: Make sure that the printer settings are configured correctly for black and white printing.

If none of these steps work, it may be necessary to contact a printer technician for further assistance.

I think the following instructions are quite clear. In any case, before giving an inappropriate rating pleas contact us. Thanks for trying rating should be used only for unhelpful solutions and I do not think these here are the cases. Please follow the instructions from point six:



6 - Connect the printer to power and turn it on

7 - The toner cartridge carrier rotates and then stops. After confirming
the Insert Black Toner (K) message, open the front door.

8 - Hold the tape on the protective cover and gently pull it forward to
remove the cover from each cartridge slot. You only have to remove the
cover from each toner cartridge slot the first time you use your printer.
Toner will be present on the roller.



9 -
Hold the tape on the protective cover and gently pull it forward to
remove the cover from each cartridge slot. You only have to remove the
cover from each toner cartridge slot the first time you use your printer.
Toner will be present on the roller.

10 - Lift the tab up 90 degrees and pull the toner seal straight off, keeping it
parallel with the toner cartridge.


11-
To insert the toner cartridge, face the label on the cartridge to the front
and align it with the arrows on the printer. Guide the cartridge until it
snaps into place and then push down the handhold to lock the cartridge
in place.

12 - Close the front door. The toner cartridge carrier rotates to the next
empty slot. When the color of the newly inserted cartridge appears on
the display, followed by the Insert message, insert the next toner
cartridge. Repeat steps 6-11 until all cartridges are installed.


Here is the link to download tha manual:
http://support.dell.com/support/edocs/systems/3100cn/he/placemat/3100cn_setup_diagram.pdf

Hope it had been helpful, let me know if you need further support

Check on mfg site for reset procedure on printer.

Did you install a brand new cartridge? Or did you refill the old cartridge?
Ricoh has "smart chips" in the toner cartridges, and those tell the printer how much toner is used. If you refill the toner,the smart chip must BE REPLACED, the old chip will remain stuck at "empty".
Sucks, that Ricoh for you. That why that printer was $160 on Woot. LOL.
(Yea, I got suckered in too...)

There is a chip in each toner cartridge which tells the main machine something about how full it is. It may be that it tells it how full it is, or it may be that it tells it how many pages it has done. It sounds as if the new black cartridge has a duff chip, and is telling the main machine that it is empty. To test this, you can overide the message. 1. press on the menu button;
2. select configure;
3. select maintenance;
4. select non-dell toner;
5. set the value to on.
If that does't work, get back to me.
Tony Ludlow

bad chip on toner cartridge.

Print a Supplies Status page to see the actual pages printed...

To print the Supplies Status page from the printer, on the printer control panel, select
Reports Menu, Supplies Status, and then Print Supplies Status page.

If the page count from the Supplies Status page indicates that the toner should not be in need of replacement then you have a bad cartridge. Actually, the cartridge is probably fine but the chip on the cartridge has got a problem. Return the cartridge to O.D. and get another one. Unfortunately, chips that don't work properly in not all that unusual so HP has a pretty easy return policy.

Hope this helps.

Nobody has a clue how to refill a laser cartridge with ink. :)))

OK< just kidding, here it is:

First of all, laser-cartridges have toner (a fine black powder) and not ink.
Second: There are 2 methods to refill a laser cartridge: dismounting it to get to the toner chamber (involves a lot of tehnical skill) or the melt-and-pour method (see here http://www.urefilltoner.co.uk/), but you need the melting device.

But because from your question i see you dont know a thing about refilling, better go to a refill center.

just open cover turn the toner rack if needed and replace the toner.
in right there is a black button, what is pushed down with the cover, you can push it down with pen or something, then the rack rotates easy. be sure to turn off the printer first

Replace Toner with gen cartridge.

 

Or Take cartridge back as faulty after checking that it was opened and installed correctly.

 

Check display on printer for indications that maybe it needs one of the 3 colour toners indicators are Y,C or M

 

K is black