Try This :
Unplug the USB cable;
Go to the printer and faxes folder from control panel and
check if there any documents is showing pending;
If still its there right click on it and click on "Cancel all
pages"
Then if it shows deleting Restart the computer;
Then put the CD in the computer ;
Goto My computer- Right click on Black HP logo - Click on
Explore - Open UTIL (Folder)- Open CCC (Folder)- Double
Click on UNINSTALLATION L3 file;
It will uninstall the driver of the printer;
Restart the computer;
Click on the below given link to download the software:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=3177566&lang=en&
Select your OS;
Select the Full feature Driver;
Click on Download ;
Save to your desktop;
and then run the software This should resolve your issue;
Regards Soumajit
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