Dell 3000cn Color Laser Printer Logo
Posted on Dec 13, 2007
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Dell 3000cn error message

All covers are closed but the Dell 3000cn printer gives me a "paper cover is open, close PaperCover 077-303" message. I cannot even run a test page. The printer is hooked to a PC running MS Windows XP-Pro, which had previously run the same make/model printer successfully. I have unplugged, unhooked, turned off and on numerous times and rebooted to no effect. We can't find a sensor to trip to "fool" the printer into believing that the closed door is closed, and my previous 3000cn printed with the paper door open! Is this likely a software glitch or unseen damage in transit? Please help!

Answer This Question
  • vvmproducer Dec 14, 2007

    The message was on the printer itself, not the PC, and I do not have a duplex unit. However, slamming the pictured door, and weighting it down with a rock, gets me to the next problem: paper will not feed. Every sheet I've tried is a misfeed, regardless of weight or type. It's not an issue of a little piece being lost somewhere within the machine's paper path because no sheet has gotten beyond the paper input floor. I'm beginning to think I've gotten a lemon.

    The problem I had with my previous Dell 3000cn was that it had stopped feeding index stock, which I need for work. If there's a simple answer to that problem, I'll go back to my old machine and chuck this one!

×

2 Answers

Soulvisitor

Soulvisitor

Level 3:

An expert who has achieved level 3 by getting 1000 points
Superstar:

An expert that got 20 achievements.
All-Star:

An expert that got 10 achievements.
MVP:

An expert that got 5 achievements.

  • Master 1,113 Answers
  • Posted on Dec 13, 2007
Soulvisitor
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points
Superstar:

An expert that got 20 achievements.
All-Star:

An expert that got 10 achievements.
MVP:

An expert that got 5 achievements.

Joined: Oct 12, 2007
Answers
1113
Questions
0
Helped
929981
Points
3125

303 is refering to duplex unit, is one installed on your model?

  • 2 more comments 
  • Soulvisitor
    Soulvisitor Dec 13, 2007

    Sometimes you need to push rather hard on rear cover for it to fully latch on this madel

  • Soulvisitor
    Soulvisitor Dec 13, 2007










    Check latch switch for bent broke

  • Soulvisitor
    Soulvisitor Dec 14, 2007

    you should be able to ring dell and have machine replace doa (dead on arrival), Have a look at feed roller on old machine, probally has paper lint on it, clean with metho and soft rag, or flog the feed roller off the new one and put on old.

  • Soulvisitor
    Soulvisitor Dec 14, 2007

    Sounds like something is not installed fully on new one or bashed in transit

×

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points
MVP:

An expert that got 5 achievements.
Scholar:

An expert who has written 20 answers of more than 400 characters.
Hot-Shot:

An expert who has answered 20 questions.

  • Expert 152 Answers
  • Posted on Dec 13, 2007
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points
MVP:

An expert that got 5 achievements.
Scholar:

An expert who has written 20 answers of more than 400 characters.
Hot-Shot:

An expert who has answered 20 questions.

Joined: Dec 06, 2007
Answers
152
Questions
1
Helped
33329
Points
354

Does that message appears in the printer on the PC?
if its in the pc, try reinstalling the printer...
firts uninstall it from control panel>printer and faxes, and delete it by clicking it and pressing delete.. after you see the icon does not appear anymore, reboot..
then reinstall everything back again, and when you reinstall everything, make sure everything is well connected, and the printer on....

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2helpful
1answer

My Dell MFP 1815dn has a paper Jam 2. I removed the toner cartridge and pulled the paper out, before I realized that I needed to open the back. I believe I thought I got the paper out, but the printer is...
After a paper jam occurs in the rear cover of a Dell Laser Multi-Function Printer 1815N, the printer will not resume when the jammed paper is removed. This is the normal behavior of the printer as there is no sensor on the rear cover of this printer.

 To open the back cover and remove any stuck paper, perform the following steps:
  1. Open and close the front cover.
    The jammed paper may automatically exit the printer. If the paper does not exit, go to the next step.
  2. Gently pull the paper out of the output tray.
  3. If you cannot see the paper in the output tray or the paper does not move when pulled, open the rear cover.
  4. Skip to step 9. If you do not see the paper, go to the next step.If you see the jammed paper, push the two blue pressure levers up and remove the paper.
  5. Release the blue strap, the rear cover stopper, and fully open the rear cover.
  6. Unfold the duplex guide fully.
  7. While pushing the fuser lever to the right, open the fuser door. NOTICE: Make sure to unfold the duplex guide before opening the fuser door, or the fuser door may be damaged.
  8. Pull the jammed paper out.
  9. Return the levers, fuser door, rear cover stopper, and duplex guide to their original position.
  10. Close the rear cover.
  11. Open and close the front cover.
    Printing automatically resumes.
Read full answer
Jun 24, 2011 • Dell 1815dn All-In-One Laser Printer
2helpful
1answer

I have the Dell laser printer 3000cn. The printer powers on and everything but I can not do anything because it keeps asking me to close the reg cover. ther reg cover and all the other covers on the...
Dell 3000cn Color Laser has a duplex. If you face the printer on the top right of the duplex there is a button to release the duplex and it folds back. The reg cover is a door on the back of the printer that is covered by the duplex, try opening again, I know you have done this, maybe even wiggle it a little see if it registers as closed.

Also check to see if any dust or paper pieces maybe be jammed in there.
Read full answer
Nov 02, 2010 • Dell 3000cn Laser Printer
0helpful
1answer

Dell 3000cn front door open error
Check to make sure the door if fully closed and that your photoconductor unit is installed correctly.
When you close doors on your printer there are tabs that push a switch to tell the printer the door is closed.
locate the switches and play around with it, push the switch in and out with a flat screwdriver.
Worst case scenario is you will need to replace the switch.
Read full answer
Mar 31, 2010 • Dell 3000cn Laser Printer
3helpful
1answer

I am getting a System Error E021, what does this mean?
Hi,
In my home office this error message came up, E021. I opened the Printer cover, closed it, unplugged and replugged and got a Paper Jam message. I removed the paper jam and did the cover/plug routine. Now I have a message CHECK PRINTER OPEN AND CLOSE COVER. But I can't find anything wrong! I have been searcing for an explanation of the error message online, but haven't found that either. my printer may be infested by aliens.
The best advice I can give is to reseat the various parts (drum and toners).

Thanks
Read full answer
Aug 17, 2009 • Canon imageCLASS MF8170C All-In-One Laser...
0helpful
1answer

Dell 3000cn paper jam open reg cover
Don't take risk about your equipments. consult a enjineer.
Read full answer
Aug 06, 2009 • Dell 3000cn Laser Printer
0helpful
1answer

The Error says "Cover Open Front" but it is not open
Most printers have a plastic pin on all of the covers that pushes a switch when it is closed. This then sends a signal to the printer telling it "I'm closed".

Probably the pin is broken off (quite by accident I'm sure). A solution is to push a piece of paper in the hole where the pin is, closing the switch, to fool the printer into thinking that the cover is closed. You can try this by pushing a pen point into the hole to see if the message goes out. (Don't forget to remove the paper when you open the cover. The switch is there to keep things out of the mechanism while it is running. May not hurt you but will damage the printer mechanics irreparably.)

Anything else is an error with the printer software and processor and can't be fixed easily.
Read full answer
Sep 02, 2008 • Konica Minolta Magicolor 2530 DL Laser...
0helpful
1answer

Replaced Toner- It Still Won't Work
it is possible that it is not installed correctly, ensure that it fits rightly on its place, oterhwise there is no way it would resume printing, reset the unit once again open and close the covers and turn the switch on and off to reset
Read full answer
Aug 08, 2008 • Dell 3000cn Laser Printer
1helpful
1answer

Close reg cover
After researching the error online, I solved my problem by simply pushing the back cover of the unit closed; I didn't even know it had come open after I removed my jam.

Hope this helps!

http://support.dell.com/support/edocs/systems/3100cn/en/UG/section20.html#638412
Read full answer
Jul 18, 2008 • Dell 3100cn Laser Printer
0helpful
1answer

Paper transport does not work; terrible grinding noise
I took mine apart from the back and put it back together and it worked. It is probably due to moving it and the bottom paper tray alignment gets out of whack. I inspected all of the gear train and didn't find any worn or missing teeth. I suspect a paper jam started it and the user turned the printer around to open the back door. Since the handles are on the printer the tray doesn't move with it which allows it to separate and possibly jam a pickup drive gear.
Read full answer
Nov 08, 2007 • Dell 3000cn Color Laser Printer
0helpful
1answer

My printer keeps showing an error "Front Cover open Close it" athough every cover is perfectly closed
what's the error say?
Read full answer
Jun 13, 2007 • Dell 3000cn Laser Printer
Not finding what you are looking for?

View Most Popular

3000cn Color Laser Printer

  • Office Equipment & Supplies

Related Question

My Dell MFP 1815dn has a paper Jam 2. I removed the toner cartridge and pulled the paper out, before I realized that I needed to open the back. I believe I thought I got the paper out, but the printer is...

  • Dell 1815dn All-In-One Laser Printer

Related Topics

510 views

Ask a Question

Usually answered in minutes!

Popular Questions

Dell A920 with Windows Vista

Dell A920 InkJet Printer

Dell V510 printer worked fine wirelessly until we got a new Belkin Router

Dell AllinOne Multifunctional...

Reset Dell 1720dn network address to get back access to it?

Dell 1720dn Laser Printer

Printer driver for mac

Dell 922 All-In-One InkJet Printer

My Dell 1130 Laser Printer

Dell 1130 Laser Printer

Check Out the Latest Printers Report
Check Out the Latest Printers Report

View all Fixya Reports

Top Dell Office Equipment & Supplies Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Norman Weimar
Norman Weimar

Level 3 Expert

7035 Answers

Ngoro

Level 3 Expert

3523 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

PDF Manual
. 3000cn Color Laser Printer Manual

3000cn Color Laser...

Loading...