GE MODEL #28223EE3-A: I'M UNABLE TO RETRIEVE STORED MESSAGES REMOTELY. I HAVE TRIED ENTERING THE SECURITY CODE DURING THE OUTGOING MESSAGE OR AFTER THE TONE AS INSTRUCTED IN THE MANUAL, BUT NOTHING HAPPENS. I HAVE TRIED RETRIEVAL WITH SEVERAL PHONES, ALL OF THEM TOUCH TONE WITH NO SUCCESS.
If you won't provide a solution without paying for the 'premium plan', you should advertise yourself as requiring this, or at least disclose this on your website. From seeing the site, it seems that solutions are offered without charge, which is why I even gave it the time to send in my question. Otherwise I'd just call the GE Phone hotline . I am still having the problem and had hoped you would give me some idea on how to correct it. - R. Needleman
REMOTE ACCESS
This section explains the remote access process for use with any touchtone
phone.
1. Dial the phone number for the answering machine.
2. After the answering system answers, press any numbered key on the
touch-tone pad to bypass the outgoing announcement, or wait until
the announcement finishes.
3. Enter the security code after you hear the tone.
4. Follow the voice menu to use the answering machine's remote functions.
The remote feature enables you to perform the following functions:
To Press this button
Review message 1
Play back messages 2
Stop message play back 2
Erase message 0
(during message playback)
Skip message 3
Turn off/on answerer 4
Review voice menu options 7
No valid dialing tones for 15 seconds will hang up the telephone line.
You can get the manual on the link below if you need page 31.
http://www.home-electronics.net/USER-GUIDES/26976_DOM_ES_CL_IB.pdf
Good luck
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