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You probably need to install a driver. Go to the Acer support website where you will be able to download a synaptics touchpad driver. Follow this link:
os? vista, 7, x64??? ok lets get to a base point. you had a different mouse, is it still installed? Is the dongle still plugged in? are the drivers loaded? uninstall drivers in control panel. remove all traces of every other mouse, pad, pointers, etc from your cq60. in device manager you should show Synaptics PS/2 Port TouchPad under MICE AND OTHER POINTING DEVICES. if after reboot the touchpad is still not working then right clock the Synaptics PS/2 Port TouchPad in the device manager and select uninstall. reboot. let me know when you get to that point.
Go to Control panel, Mouse Properties, On the Devices Tab, You can disable there. It that is not an option, install the Synaptics driver, then you'll have the option.
I think I can help you. I need to know what kind of mouse driver you are using. To find out click on the control panel, click on mouse properties, click on device settings. Under devices it should show Enabled/Name/Port. Under Enabled it should say Yes. Under Name should give the name of the device being used and under Port it may or may not show anything. Ex. Yes /Synaptic TouchPad V7.2 / Port/2. If this is what yours shows, double click on the highlighted device and a menu will come up. From there you can reactivate your scrollbar. If yours does not show a device in the list, sometimes it will show where to go to download the device in the bottom righthand corner. EX:(www.synaptics.com) If not, you will have to find the name of your device. Hope this helps. Tim
You would need to uninstall the Synaptics driver, then reinstall them. To uninstall, you can go to the Control Panel, then Add/Remove Programs. To reinstall, you will need to find the install files, hopefully they are on your system. It may also be possible to download them from the HP site. If you are unable to find them, here is a link for the generic Synaptic drivers:
Right click the Synaptics Pointing Device and select Pointing device properties OR double click the Synaptics Pointing Device. A Mouse Properties Dialogue is displayed, then select the Device Setting Tab and then select the synaptics device under device section then select the enable button and lasting select the the Apply button.
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