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Fred Pell Posted on Oct 21, 2019
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My Samsung 60" smart tv has no picture and no sound. What do I need to replace to fix the problem?

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GreenHotrod Hotrod

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  • Expert 105 Answers
  • Posted on Oct 25, 2019
GreenHotrod Hotrod
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Joined: Sep 11, 2012
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While you have the back cover off, test the panel and power supply board by disconnecting the cable from main board. If unit's backlight comes on the main board needs replacing. If the backlight does not, the power board needs replacing.

5 Related Answers

Anonymous

  • 58 Answers
  • Posted on Jun 15, 2009

SOURCE: need a remote fix for no picture but still have sound for samsung

check if the back lamps are still on when you lose image, all you have to do is get close to the screen and make is totally black and if is not that means you have a back light working, but if the back light is gone you may have a defective panel.

talked to samsung TA about the same problem I had and the recommend to replace the power supply first to confirm a defective panel because a panel is quite expensive

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Chi Chu

  • 8457 Answers
  • Posted on May 03, 2010

SOURCE: My samsung dlp have sound but not picture. I

U put the cover back on,u might of acidently hit the reset protection switch to the lamp module.Check it over,becarefull after the switch back to it proper place.The lamp will light up and work.

Anonymous

  • 160 Answers
  • Posted on Dec 01, 2010

SOURCE: Samsung 60" DLP - 6

Hello.
It looks like you ignored lamp replacement in your TV. It have to be replaced every 2.5 years of average use. It's like oil change in a car. Regular scheduled service.
You can read info about lamp replacement in your TV owner's manual, buy lamp on-line and replace it by yourself to save some money.
Regards.
Russ.

Testimonial: "Thank you for the info - wish I had realized about the lamp replacement - should have read the manual I guess."

gopakumarg43

The Knight

  • 76851 Answers
  • Posted on Jul 30, 2012

SOURCE: no picture or sound on 60 inch samsung plasma 550 TV

The power supply regulator board should be checked. Check this link, and select the site named 'Electro-help'. All details are described there in detail.

Thomas Smithbrother

  • 3698 Answers
  • Posted on Jun 13, 2014

SOURCE: my Samsung smart tv un60 f6300 picture has turned

www.samsung.com/us/support/

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A power board will never cause a sound delay issue, if it's doing it on all channels its most likely an input issue, such as your cable box, fire stick ect
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Yes, replace the tcon board, good chance it will fix it.
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Can you help me with my Samsung 60" TV?

Start by thinking there is no problem with the tv. Look over your remote control and see if something was accidentally pushed. Check the source selections. You said you can barely see the logo. Check picture adjustment in menu. Start with the obvious before you buy.
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Samsung plasma tv with sound but no picture what could be the problem?

If your Samsung TV does has sound but no picture showing up on the TVs screen you will need to reset the TV then. By unplugging your TV and wait a about 60 seconds. While the TV is unplugged press and hold the power button for about 30 seconds. After 60 seconds are plug your Samsung TV back in again after.
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How do I fix my Samsung 40 LED TV that has sound but no picture?

Here is what to check when your TV is turned on, power light is ON, but no picture is seen or sound is heard:

1 - Be sure the component you are using (Xbox, Cable, SAT, ROKU) is turned ON.
2 - Check to be sure all cable and cords are securely connected to the TV inputs and component outputs.
3 - Make sure you are on the correct input as some TV's will show a black screen if there is nothing connected to that input.
4 - Unplug the input you are trying to use from the TV (such as an HDMI Cable) and plug it back in.
5 - Check for signs of damage on all cords and cables from the TV to all components.
6 - Make sure the TV is not in ENERGY SAVE MODE, press the button on the remote control to go back to normal mode.
7 - Unplug the TV for 10 minutes to see if there was a temporary one time issue with the TV.
8 - Disconnect the TV from power for 2 minutes, then when plugging it back in PRESS AND HOLD THE POWER BUTTON ON THE TV FOR 10 to 20 SECONDS to try and force the TV to reset.
9 - If after checking all these different issues, you may have a Faulty Power Supply Board, A Bad Capacitor on the Power Supply Board, Loose Wire Harness, or Loose Ribbon Connector in the TV itself.
10 - Most likely when a TV has the power light ON but NO PICTURE and NO SOUND, it is the Power Supply Board that has failed.

BTW, here are solutions for you to play iTunes movies on Samsung smart TV
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Samsung TV model un40eh53000fxza have sound but no picture

It all depends on the connections and cable.
If you are using a HDMI cable and have sound but no picture, then your TV probably needs to be fix.
if you are using a RCA cable or component cable, make sure that you have the correct TV input.
you don't specify what type of TV you have, but if I were you, I'll check the connections first.
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