When I receive a fax there are no issues. When I send a fax. print, or scan and print, I get a 2" solid black line that is horizontal and runs from top of page to bottom. I purchased a brand new fax/copy/printer as I thought the issue was with my old fax machine, however, even with my new fax, the black line is still there. Can you help?
Check the wondow where the paper passes to be scanned. You will probably find some debris or white out stuck on the glass. That is usually the cause of vertical lines on sent faxes.
Don't know what kind of printer you are using.
Most likely cause of a line from top to bottom is dirt on the small
glass strip. Lift the top cover so that you can see the flat bed scanner glass.
Now look to the left. There should be a thin strip of glass.
Clean it with a damp cloth.
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