Cant transfer videos to pc

http://www.sony.co.uk/support/en/product/DCR-HC54E/downloads/download_manager

The USB streaming driver for the Camcorder is not available for Windows Vista OS from Sony at this point. Hence it is not possible to transfer videos using USB interface. You may use i.LINK or A/V interface to transfer videos from the Camcorder to the Computer which is running on Windows Vista Operating System.

Please follow the steps to transfer video to a computer using an i.LINK connection (IEEE 1394).

IMPORTANT: Video capture software and a compatible video capture card must be installed on the computer. Depending on the computer manufacturer, various video capture cards and software (Adobe Premiere, Roxio Video Wave, Microsoft Windows Movie Maker, etc.) may be available or already installed on your computer. If necessary, contact the manufacturer of your computer for further information.

NOTE: Many Sony VAIO computers are bundled with Sony DVgate Motion or DVgate Plus software for video capturing. Some VAIO computers also include Click To DVD software that will allow video capture to the computer hard drive or directly to a DVD.

1. Connect an i.LINK cable (also known as IEEE 1394) to the i.LINK port on the digital camcorder.

i.LINK Cable.

i.LINK port.

1. Connect the other end of the i.LINK cable to the computer.

NOTE: The computer i.LINK ports and capture cards may have either 4-pin or 6-pin connections. Sony digital camcorders use i.LINK ports with 4 pins. If your computer only has a 6-pin i.LINK port, then it will be necessary to use a 4-pin to 6-pin i.LINK cable.

1. Turn on the digital camcorder by moving the POWER switch to the VTR position.
2. Cue the camcorder tape to the beginning of the video footage.
3. Turn on the computer.
4. Start the video capture software on the computer.
5. Begin playing the recorded video in the camcorder.
6. Begin importing the video with the capture software.

It should now be possible to copy the video using the video capture software if the computer hardware and software are configured correctly.

The USB streaming driver for the Camcorder is not available for Windows 7/Vista OS from Sony at this point. Hence it is not possible to transfer videos using USB interface. You may use i.LINK or A/V interface to transfer videos from the Camcorder to the Computer which is running on Windows 7/Vista Operating System.

Please follow the steps to transfer video to a computer using an i.LINK connection (IEEE 1394).

IMPORTANT: Video capture software and a compatible video capture card must be installed on the computer. Depending on the computer manufacturer, various video capture cards and software (Adobe Premiere, Roxio Video Wave, Microsoft Windows Movie Maker, etc.) may be available or already installed on your computer. If necessary, contact the manufacturer of your computer for further information.


NOTE: Many Sony VAIO computers are bundled with Sony DVgate Motion or DVgate Plus software for video capturing. Some VAIO computers also include Click To DVD software that will allow video capture to the computer hard drive or directly to a DVD.

• Connect an i.LINK cable (also known as IEEE 1394) to the i.LINK port on the digital camcorder.

i.LINK Cable.


i.LINK port.

• Connect the other end of the i.LINK cable to the computer.

NOTE: The computer i.LINK ports and capture cards may have either 4-pin or 6-pin connections. Sony digital camcorders use i.LINK ports with 4 pins. If your computer only has a 6-pin i.LINK port, then it will be necessary to use a 4-pin to 6-pin i.LINK cable.

• Turn on the digital camcorder by moving the POWER switch to the VTR position.
• Cue the camcorder tape to the beginning of the video footage.
• Turn on the computer.
• Start the video capture software on the computer.
• Begin playing the recorded video in the camcorder.
• Begin importing the video with the capture software.
• 
  
• 
  
• It should now be possible to copy the video using the video capture software if the computer hardware and software are configured correctly.

Thanks for understanding.
Please let me know if you require any clarifications.

You require a firewire cable to connect to the PC then use Movie Maker to capture the footage.
Cameras use a 4 pin socket and computers can use 4, 6, or 9 pin sockets.
Determine which socket is on the trget computer and buy the necessary cable.
FYI: Most Laptops use 4 pin and most Desktops use 6 pin. Avoid adapters if possible.

For example; if your Desktop computer has a 6 pin socket you buy a 4 to 6 pin firewire cable. Firewire is also called iLink or IEEE 1394.

you have to stream the video using the supplied software(picture motion browser) video streaming: its playing the video on the camcorder while recording it using the supplied software. please set the camcorders connection settings to usb streaming first before connecting and make sure that picture motion browser is installed in the computer.

There is no option of taking stills in DCR HC54E. However, if you can extract a snap from the video captured with the aid of popular media players.

Could that be you don't played the tape. When capturing the cam should be playing.

What are you using to transfer your images and software. Have you got a firewire card. If not my best bet is a Fire wire card to capture it on to the pc and i use premier capture the video.

I had a similar problem with my Sharp camorder.
The preview window on XP simply displays corrupted images.
At the end, I bought a different firewire card and it worked for me.

Good luck.
Alex
New Zealand

Hi! If the images you are capturing are hazy with zig zag colors etc...the imaging IC is faulty.If the problem in Display unit only but the captured image is OK when you transfer the same to PC..then LCD may be having problems. We can help you in spares of Sony and we can also offer the service manual. Kindly let me know after your examination. Regards, Sivaram.V Videolabs