Mu upright freezer door seal was loose and it is leaking from door would this cause domw food to thaw and can it be fixed

Either the door seal is bad or the freezer has a refrigerant leak or a bad compressor. Best to have an appliance tech check it. It won't take him long to locate the issue.

Check the door sits straight and square on the front. You can "adjust" with the heel of your hand to make it sit flat against the frame. Even a poor seal shouldn't make frozen food thaw - check and clean the condenser and fan

Freezer burn to food is caused by air & moisture in contact with it.
There should be a tight seal by the rubber gasket along all the inside edges of the freezer door. This gasket prevents unwanted hot moisture and hot air from entering the freezer compartment and causing ice build up. You can test the integrity of the rubber gasket seal by seeing how the freezer door will pinch a slip of paper in various spots around the freezer door. If the slip of paper pulls out easily, there is not a good seal at that spot. If that's the case (which I believe it is), the door gasket needs to be replaced. By the way, ice will build up over time because you need to access the food in the freezer, hence you will introduce moist air each time you open the freezer door.

I believe you freezer has sprung a Freon leak. You described it and if it changes levels is a way of measuring what Freon you have remaining. Sometimes they can be repaired it depends on how they were built. Hope you did not loose much food, Sea Breeze

probably an air leak in door seals or someone has left the door open !!

2 months old should still be under warenty.

Check the freezer fan by opening the freezer door and pressing the door switch and listing for the freezer fan sound. If no sound then the fan motor could be bad.

Look at the back wall too see if you have frost build up. If you do then you have a defrost problem.

If thees are not your problem you could have a seal system problem. (( freon leak ))

I was hoping it would be something like a cracked door seal, or a faulty thermostat, etc., but after reading the rest of your info, I've concluded the likely cause is a slow leak in the refridgerant line(s). I've seen many of these fairly new upright freezers with this problem.

Finding the leak is easy for a service tech to find, but the cost of the service tech isn't cheap and unfortunately, the repair cost will probably exceed the cost of a new freezer, but you can try to call a repair tech and see if they can give you a rough estimate over the phone or if they think it's worth fixing, etc.

My advice is to replace it. The cost of food you've lost has probably exceeded the price of a new freezer - and you've had this happen twice now. These days it seems that some appliances are being designed and built as "throw aways" due to the high repair cost.

Wished I had some better news for you, but unless you've got all the specialty tools; (charging gauges, vaccum pump, Freon, etc.) needed to do the repair yourself, along with the technical knowledge, it's likely not worth having the repair service contracted. Best Regards.

I suspect your door is distorted and the seal is leaking.

If the door seal does not seal completely, replace it. This is very important for freezers.
Contact Rick at Restaurant Parts and More.
\1-888-814-1110. He can most likely get what you need. Just have model and serial numbers and he'll do the rest.
Home Depot and Lowes is a definite no.

The door seal is damaged or the hindge alignment have allowed the warm air to enter and the cold air to leak out the of the freezer. Look and feel around the door for the cold air and check the top and bottom hinges to make sure they haven't become loose. Look for tears also around the seal because this will do the same thing. Let me know what you find. JT