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Posted on Sep 16, 2009
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M7324 nortel phone line 1 can't answer on handsfree, how do I fix this?

  • Anonymous Mar 13, 2014

    feature code handsfree nortel phone

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george peters

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  • NorStar Master 860 Answers
  • Posted on Sep 16, 2009
george  peters
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Programmingm7324 nortel phone line 1 can't answer on - 2.gif is done on 7310, 7324 and 7316 type sets.Enter progrm7324 nortel phone line 1 can't answer on - 2.gifg2.gif by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you want to change to handsfree.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the show key (top right arrow) .
The display say foward no answer.
press the next key 3 times (bottom right arrow)..
The display should say handsfree. Press the show key.(top right arrow) change from none to auto
Press the release key when finished

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Feature buttons not working on my m7324

google m7324 user card, you can also google norstar feature codes.
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Can I change the ring tone for just one of the lines on my nortel norstar phone m7324?

If your phone system has 6.1 software or up then yes,the tech or vendor can program it for you. If you know how to program look under Config/Lines for Ring Type.
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When I pick up my phone line 6 lights up is there any way to have line 1 light up when I pick up the phone?

Phone is programmed as:
-Access to Pool A = Y
-Primed to = Pool A

When somebody dials 9 or picks up handset it will go to the Prime To noted above which is Pool A.
6 lines are in Pool A, you cannot change the order......it will always select the bottom line.
You need to change Prime Line to = None, then when a line is ringing it will answer the first line that rang.
If you know how to program its under Config/SetXXX/LineAccess/PrimeLine otherwise you need to call a tech/vendor in for this.
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When I pick up my nortel norstar phone m7324 line 6 lights up can I change this to line 1?

In tech programming (Config) you need to got to the Line data and remove lines 2, 3, 4, 5 and 6 from the pool it is in, make it none.
Note if line 1 is in use then you cannot call out.
Note sure why you would want line 1 as your outbound, systems are to use the bottom lines out and work their way up and inbound starts at the top and works their way down.

If you dont know how to program or the password call your local vendor in for a 1 hour charge.

If there is some strange reason then state what the setup or issue is and we can see if there is a work around.
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Our receptionist's M7324 switches to handsfree mode even though she has used the handset to answer the call and still has the handset off the hook. What can I do do fix this problem?

Sounds like the handsfree button might be stuck down. Try slightly pulling up on the button and see if that changes to the handset.
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Change name on a Nortel M7324

1. Press the Rls button then ** FEATURE 266344 (CONFIG)
2. Password is 23646 (ADMIN) The display reads Terminals & Sets
3. Press SHOW ans enter the Extension for which you want to enter a name.
4. Press SHOW, again
5. Press the NEXT key until the display reads NAMES at the top left corner.
6. The bottom right corner reads CHANGE, press the far right soft key.
7. To move from one letter to the next use the far right and far left soft keys or the # key.
8. When you are finished Press next.
9. Press the HEADING key to get back to TERMINALS & SETS and start again!

Navigation Keys: Line 1 = HEADING Speed Dial = SHOW
Line 2 = BACK Last No. = NEXT

This can only be done from the main handset and only one at a time. The Soft Keys are the three small buttons right bellow the screen.
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