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Posted on Dec 12, 2007
Answered

HOW TO CHANGE NAME ON THE EXTENTION LINE

WE HAVE PHONE LINE AT WORK WITH FORMER EMPLOYEE NAME ON EXTENTION. HOW CAN WE CHANGE TO PRESENT PERSON'S NAME?

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  • 3 more comments 
  • Anonymous Jan 10, 2008

    I don't know how to change name on intercom to new employee name.

  • Anonymous Feb 15, 2008

    I cannot change the name displayed on the Nortel M7324 phone from our last employees name to the new employee.

  • Anonymous Feb 18, 2008

    WE HAVE PHONE LINE AT WORK WITH FORMER EMPLOYEE NAME ON EXTENTION. HOW CAN WE CHANGE TO PRESENT PERSON'S NAME?

  • Anonymous Jul 14, 2008

    Oops, I accidentally posted as a solution - Sorry! Can anyone provide step by step instructions for an M7310 phone? Thanks so much!!!

  • Anonymous Jul 18, 2008

    Need to change button links

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  • Posted on Mar 11, 2009
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The manual was no help but this website was a lifesaver
http://norstarsupport.com/Support/DR5_Chg_name_phone.htm

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  • Posted on Jul 14, 2008
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Can you provide step by step instructions for the M7310? I would be eternally grateful!

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  • Posted on Dec 12, 2007
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  • Posted on May 13, 2008
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Some telephone systems require a computer interface and software to program the system. Others do not. The Norstar can be programmed through a phone. Go look at your controller box to find out what model you have. More than likely you can download the programming manual. Just to change names the software version won't matter because this is so basic. Be careful though, if you do not know what you are doing you can really mess things up. I have always found the programming structure in the Norstars to be a little confusing and their manuals are written for certified technicians, not end users. If you post the model number, I will give you the step by step instructions.

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Anonymous

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  • Posted on Mar 10, 2009

SOURCE: changing employee name on extension

http://www.phonserv.com/1_m7310_phone_meridian_norstar_phone_system.htm

This has PDF file that will give instructions.

Also this link has more instructions:
http://www.phonserv.com/1_PDF_user_guide_meridian_norstar_phone_systems.htm

To Change the Name on a Mailbox:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number (extension. you want to change the name on
5. The display shows "Reset Password"
6. Select the softkey under "Next", keep hitting "Next" until the display shows the name
7. Select the softkey under "Chng" to enter a new name
8. Enter the name using the dial pad. Enter last name first, press "# #" to enter a comma and then enter the first name. When spelling the name, press "#" to move to the next character
9. Select the softkey under "Next" to save the change
10. Hit the release button

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Changing employee name on extension
http://www.phonserv.com/1_m7310_phone_meridian_norstar_phone_system.htm

This has PDF file that will give instructions.

Also this link has more instructions:
http://www.phonserv.com/1_PDF_user_guide_meridian_norstar_phone_systems.htm

To Change the Name on a Mailbox:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number (extension. you want to change the name on
5. The display shows "Reset Password"
6. Select the softkey under "Next", keep hitting "Next" until the display shows the name
7. Select the softkey under "Chng" to enter a new name
8. Enter the name using the dial pad. Enter last name first, press "# #" to enter a comma and then enter the first name. When spelling the name, press "#" to move to the next character
9. Select the softkey under "Next" to save the change
10. Hit the release button
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