HP Photosmart C4280 Aio Printer Logo
Posted on Sep 16, 2009
Answered by a Fixya Expert

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HP C4280 does not scan

Erroneously gives message that USB cable is not connected

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  • Posted on Sep 16, 2009
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Hello !

Your print driver may be corrupted. So, give this a try:

Delete your AIO icon from Printers and Faxes

Download the latest driver for your operating system from here:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=3192753&

Disconnect your USB printer cable

Restart your computer

Reconnect your USB printer cable

Your computer should see your AIO and install the new driver.

If your computer does not see your AIO, your USB printer cable is faulty or try another USB port on your computer.

Hope this helps.

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Related Questions:

1helpful
1answer

Trying to scan a document with an HP C4280 says USB cable not connected but it is
USB cable may be bad, try a new one and see if it helps.

These cables are normaly universal, check and see if you may have one from an old printer just laying around before buying a new one.

Hope this helps@

Regards,
Read full answer
Apr 14, 2011 • HP Photosmart C4280 All-in-One InkJet...
0helpful
1answer

My c4280 will not scan images it simply repeats the message "usb not connected" i am not a tech noob all wires are connected properly. this is very annoring please help with my problem thanks =)
Wrong cable or wrong driver or wrong USB port
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Nov 17, 2010 • HP PhotoSmart C4280 Laser Printer
0helpful
1answer

Will not scan. Message on the screen says 'usb not connected'
printer not properly installed . or problem with logic card of printer there we connect usb cable.
printer is plug and play .whenever u plug usbcable pc should give message like new hardware found. if software is properly installed it gives msg like your hardware is ready to use.otherwise there is a problem in printer
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Mar 11, 2010 • HP PhotoSmart C4280 Laser Printer
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My HP Photosmart C4280 All-in One Printer will not scan
Solved with PhotoSmart Esential.
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Dec 02, 2009 • HP Office Equipment & Supplies
0helpful
1answer

Trying to scan and error says not connected to usb
Check these HP FAQS:
If you have Windows Vista, and the FAQ above doesn't solve your problem, you might need to update your driver/software. Read this:
Installing the Product Software in Windows Vista for a USB Cable Connection
Read full answer
Sep 13, 2009 • HP PhotoSmart C4280 Laser Printer
2helpful
3answers

HP Printer C4280 says "USB not connected"
Install software that is twain compliant.
Maybe the HP bundle that came with the printer.
Also Paint Shop Pro,Adobe Acrobat.Photoshop etc.
Use the usb cable after the install of the HP drivers then you may change the default location of where scans are saved.
Read full answer
Jul 21, 2009 • HP Photosmart C4280 Aio Printer
0helpful
1answer

Get message USB not connected when trying to scan
Right mouse click on my computer then click on hard were click ondevice manager, then click on port there may be yellow sign in usb port keepiung cd install it. 2/ if not work change usb cable to check ithink ucan solve your problem. 3 if not solve or u have desk top computer change usb card which we keep on on mother board slot. as amodeam and other card thank
Read full answer
Jun 19, 2009 • HP Photosmart C4280 Aio Printer
0helpful
1answer

Printer keeps saying usb not connected when i try to scan
You must give scan commands from within HP Device Manager.  Try this, it should be fine.
[email protected]
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Jan 08, 2009 • HP Photosmart C4280 Aio Printer
0helpful
1answer

Hp all in one says USB IS NOT CONNECTED when I try to scan
my hp c4380 won't scan gives out a error message the usb is not connected but it is.
Read full answer
Dec 12, 2008 • HP Photosmart C4280 Aio Printer
0helpful
1answer

Cannot get C4280 All-in-One to scan. When I press scan on printer it replies that USB is not connected, but the USB cable is connected to my computer.
Try This: Go to my computer on your PC. Check whether the C4280 appears. If it does try and scan from there.
Read full answer
Nov 15, 2008 • HP Office Equipment & Supplies
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