How can I clear the code 062-386 for WorkCentre 6515? Xerox machine.

Question 1

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Fuji Xerox ApeosPort-IV C4430. It has 116-331 fault code error. Any assistance to remove and get it done??

Question edited for clarity.

Power Cycle it.

Fault Code 116-331

Xerox https://www.support.xerox.com > en-us > article
Jan 19, 2021 - Power off/on the printer. For details, refer Power Off the Printer Using the Power Switch. Wait Two Minutes and Then Power On the Printer.
Missing: C4430 ‎' Show results with: C4430

Fault Code 116-331: Invalid Log Information
https://www.support.xerox.com > en-us > article
Jun 25, 2021 - Fault Code 116-331: Invalid Log Information · Try these solutions · Did this help?

Thread: Error 116-331

Copytechnet https://www.copytechnet.com > ... > Xerox
Jan 20, 2012 - Hi, 1. Check and reset all connectors on ESS PWB and HDD. 2. Press and hold the 4, the Stop, and the Power Save buttons on the Control Panel ...
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More results from www.copytechnet.com Missing: C4430 ‎' Show results with: C4430

Need urgent help with Error Code 116-331! It's a PrimeLink ...

Reddit https://www.reddit.com > Xerox > comments > need_u...
Nov 26, 2022 - 116-331 is usually just a corrupted job. Power off the machine using the button behind the front door. (not the button on top). Press and hold # ...

Jul 21, 2023 • Xerox Office Equipment & Supplies

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Xerox xd120f error code

Hello sir

Feb 17, 2008 • Xerox WorkCentre XD100 All-In-One Laser...

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Machine Xerox printer Workcentre 3210. Invalid Toner message continues, even though the toner has been removed and reinstalled.

You must use Genuine Xerox supplies from Xerox, especially if you are on a lease and supplies deal. You slip a refilled or 'compatible' replacement toner from 'The Toner Guys', the machine locks you out until reset by a Xerox tech.

https://forum.support.xerox.com/t5/Hardware/Invalid-Toner-Cartridge-error-Workcentre-3615/td-p/199538

and although it is a different model, it is the same series

Turns out the WorkCentre 3615 has two types of toners - None Metered 106TO2722 and Metered 106RO2724. Both toner boxes say WorkCentre 3615. You must order the correct one or you will get this error and the machine won't work at all. Who knew? Xerox admitted they sent us the wrong one, so they are offering to fix with a code over the phone.

https://www.google.com/search?q=xerox+workcentre+3215+invalid+toner+cartridge

//

Nov 19, 2022 • Xerox Office Equipment & Supplies

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Xerox Workcentre 6515 giving error code 61-354. 62-280 and 63-386.

Swapping out boards on guesses is expensive.

https://www.support.xerox.com/en-us/article/en/1470317

Looks like your second code should be 62-**3**80?

https://forum.support.xerox.com/t5/Hardware/Workcentre-6515-Device-Fault-062-380/td-p/214038

https://www.support.xerox.com/en-us/article/en/2056725

Xerox online help is not particularly helpful! Google is often a better solution, but in your case, you need a service call. One of those new boards may be faulty.

https://www.google.com/search?q=Xerox+Workcentre+6515+giving+error+code+63-386

..

Oct 12, 2022 • Xerox Office Equipment & Supplies

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I have a H3 error code on a xerox workcentre Pro 215. What do I do to clear it?

This should correct it.

NOTE: Some Status codes will not clear even though the problem has been fixed. Status codes that will not clear must be manually reset using the 'Fault Reset 14 Procedure'.

Locate the [C] (Clear) button on the Control Panel, at the far right.
Locate the Image Quality button, below the Auto on the Control Panel, toward the left side.
Press the buttons in the following sequence within 4 seconds. Press [C] (Clear), press [Image Quality], press [C] (Clear) again, press [Image Quality] again.
The error code should disappear. If the Status code does not clear, repeat step 3 until the status code clears; but no more than five times.
Use the [10] and [1] buttons to enter 14 on the Display Screen, as if you were to make 14 copies.
Press the [Start] button. The machine should be ready to use.
Make a copy, to check that the machine is working properly.

Dec 15, 2009 • Xerox WorkCentre M20i All-In-One Laser...

5helpful

2answers

Xerox Workcentre C226 - Error H5-01

This might help, but I don't know how to put it in tech mode.

"The fuser error reset code will reset the machine so it will run after the problem is fixed.First remove any jam in the fuser then enter tech mode;
press program, * ,clear, * enter 1 4 press start then turn machine off and then back on."

Jul 29, 2009 • Office Equipment & Supplies

1helpful

1answer

Xerox Workcentre Pro16fx - H4 error code after power outtage

You shut the machine off then on, Press Clear, auto,clear , auto, then when the lights go out, program it as if you were running 14 copies. press start and that should reset it.
Thats the redish pink clear button and the auto exposure button, Clear, Auto , clear auto, and the display goes blank , enter 14 and start. Dont ask me why I repeated that LOL

Feb 02, 2009 • Xerox WorkCentre XD100 All-In-One Laser...

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1answer

4 h error code on my xerox xc865

Performing a Fault Reset 14 will reset your WorkCentre and will help to clear error codes.

Find the pink Clear button on the Control Panel of the WorkCentre.
Find the button below the word Auto.
Press these buttons in the following sequence: [Clear], [Auto], [Clear], [Auto] NOTE: All of the lights on the Control Panel should go out and the LED Display should go blank. If the lights do not go out, then repeat step 3 until they do. It may be necessary to increase or decrease the pace of the [Clear], [Auto], [Clear], [Auto] sequence.
Press the [10's] key one time and the [1's] key four times to enter '14' in the LED Display, as if you were to make 14 copies.
Press the green [Start] button.
Press the pink [Clear] button two times.
The WorkCentre should now warm up and come to ready.

Jul 06, 2008 • Xerox Office Equipment & Supplies

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1answer

Xerox Workcentre Pro 215

This should resolve that fault code

NOTE: Some Status codes will not clear even though the problem has been fixed. Status codes that will not clear must be manually reset using the 'Fault Reset 14 Procedure'.

Locate the [C] (Clear) button on the Control Panel, at the far right.
Locate the Image Quality button, below the Auto on the Control Panel, toward the left side.
Press the buttons in the following sequence within 4 seconds. Press [C] (Clear), press [Image Quality], press [C] (Clear) again, press [Image Quality] again.
The error code should disappear. If the Status code does not clear, repeat step 3 until the status code clears; but no more than five times.
Use the [10] and [1] buttons to enter 14 on the Display Screen, as if you were to make 14 copies.
Press the [Start] button. The machine should be ready to use.
Make a copy, to check that the machine is working properly

Jan 24, 2008 • Xerox WorkCentre PRO-215 All-In-One Laser...

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3answers

Printer problen

Low Fuser Temperature. Probably a blown heat lamp try reseting the H code Press CLEAR, EXPOSURE MODE, CLEAR, EXPOSURE MODE. The display should go blank. Then enter 14 with the copy count keys and press START. If the machine does not turn off and back on by itself - then turn it Off and back on. See if the H code comes back. Tim

Jan 28, 2007 • Xerox WorkCentre XD125F All-In-One Laser...

Question 2

Terry

Xerox Master 11,377 Answers
Posted on Sep 27, 2019

Terry

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Https://www.google.com search suggests possible solutions, including part replacement:

https://forum.support.xerox.com/t5/Hardware/Workcentre-6515-Device-Fault-062-380/td-p/214038

https://printcopy.info/?l=en&mod=erc&brand=Xerox&model=WorkCentre%205019&code=062-386

Google

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Search the world information...

Answer 2 · 12/7/2007 12:00:00 AM

Anonymous

208 Answers
Posted on Dec 07, 2007

SOURCE: Xerox WorkCentre XL2120 Vista Compatable Driver

Here is the answer from Xerox

Windows Vista Note: There are no plans to develop Vista drivers for the Xerox Small Office/Home Office products. Please check with a Xerox Sales Representative for the latest products with Vista support.

Anonymous

2072 Answers
Posted on Apr 03, 2008

SOURCE: reset WorkCentre 24, Xerox

In menus you browse to the service tab, then serivice diagnostics. Go to NVRAM reset and perform the NVM reset.
Before you do that, print out a configuration page if you want to rememebr the network settings. It will set the IP address back to default also.

CheckitRight

1363 Answers
Posted on Sep 08, 2008

SOURCE: Xerox Workcentre Pro 123 error code 016-719

this is not a mechanical error but a software error.

It either doesn't recognise the format or program
as for the driver don't thinkit's the problem the HP can use PCL6

Anonymous

2072 Answers
Posted on Oct 16, 2008

SOURCE: xerox workcentre m20i power off

First off try unplugging it and leaving it unpluged for 30 minutes. Not just turned off, but unplugged, then plug it back in and see if it works. There are filter capicitors in the low voltage power supply that sometimes have to sit with power removed for 30 minutes before they discharge and allow the power supply to turn on.
Sounds weird but I have seen it fix a dead machine probably 50 times or more. If that doesn't restart then you will have to replace the power supply. If that is the case let me know and I can tell you where to get it from and ho\w to replace it.
Try leaving it unpluged for 30 minutes. not less than 30 minutes.

Anonymous

1 Answer
Posted on Nov 07, 2010

SOURCE: My Xerox Workcentre-5020 machine showing

@basanta711, Press 0 for 5 seconds then press green (start) then 50, green, 20 green, 0, green then on/Off the printer........... problem is solved

Answer 3 · 12/7/2007 12:00:00 AM

Anonymous

208 Answers
Posted on Dec 07, 2007

SOURCE: Xerox WorkCentre XL2120 Vista Compatable Driver

Here is the answer from Xerox

Windows Vista Note: There are no plans to develop Vista drivers for the Xerox Small Office/Home Office products. Please check with a Xerox Sales Representative for the latest products with Vista support.

Answer 4 · 4/3/2008 12:00:00 AM

Anonymous

2072 Answers
Posted on Apr 03, 2008

SOURCE: reset WorkCentre 24, Xerox

In menus you browse to the service tab, then serivice diagnostics. Go to NVRAM reset and perform the NVM reset.
Before you do that, print out a configuration page if you want to rememebr the network settings. It will set the IP address back to default also.

Answer 5 · 9/8/2008 12:00:00 AM

CheckitRight

1363 Answers
Posted on Sep 08, 2008

SOURCE: Xerox Workcentre Pro 123 error code 016-719

this is not a mechanical error but a software error.

It either doesn't recognise the format or program
as for the driver don't thinkit's the problem the HP can use PCL6

Answer 6 · 10/16/2008 12:00:00 AM

Anonymous

2072 Answers
Posted on Oct 16, 2008

SOURCE: xerox workcentre m20i power off

First off try unplugging it and leaving it unpluged for 30 minutes. Not just turned off, but unplugged, then plug it back in and see if it works. There are filter capicitors in the low voltage power supply that sometimes have to sit with power removed for 30 minutes before they discharge and allow the power supply to turn on.
Sounds weird but I have seen it fix a dead machine probably 50 times or more. If that doesn't restart then you will have to replace the power supply. If that is the case let me know and I can tell you where to get it from and ho\w to replace it.
Try leaving it unpluged for 30 minutes. not less than 30 minutes.

Answer 7 · 11/7/2010 12:00:00 AM

Anonymous

1 Answer
Posted on Nov 07, 2010

SOURCE: My Xerox Workcentre-5020 machine showing

@basanta711, Press 0 for 5 seconds then press green (start) then 50, green, 20 green, 0, green then on/Off the printer........... problem is solved

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How can I clear the code 062-386 for WorkCentre 6515? Xerox machine.

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