I had to take it apart to clear a jam and now I can't figure out how it goes back together. Swingline is completely useless and despite a support section on their website, they offer no support at all to repair or reassemble their staplers nor any manuals. I will never buy another Swingline stapler again since all they want to do is sell them but not support them. Horrible customer service for what should be a reputable company.
You must have purchased the Swingline Stapler that is actually a Paper Weight. Do you have the 747 model, the one the airplane of named after?
Sometime the imbeded PC fails, preventing the robotic controls to release the staple or to reassemble automatically.
Please return for a complete replacement and a free trip to Disey Lane just pay for transportation, tickets, lodging, food, shipping, packaging, and handling. Have a nice day and thanks for flying with us.
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