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Posted on Sep 15, 2009
Answered

Moving extention number

We are moving someone to a new desk. They have an extension number and would like to to take the extension number and associated voicemail with them. How do i change the extension on the exisiting phone at that desk?
Please let me know if this question required further clarification.

Thanks!

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  • jherdman Sep 15, 2009

    It appears that some of the phones i moved work fine by just moving them and their cord but two wont. How do i turn this feature on to allow me to move the phones with their extentions manually?
    Thanks!

  • Anonymous May 11, 2010

    There is an AutoSet Relocate feature on the Nortel System, see if you can just move the set: the extension and voicemail will follow.

    If it doesn't return the set to were it was originally, and we can turn this feature on.

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  • Posted on Sep 16, 2009
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You must change the number by programing the PBX or phisicaly change the jack in the PBX.Both solutions must be done by authorized personal.check who is serviceing your pbx and make a request.

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