Question about Logitech (980158) Headset

2 Answers

Headset mic won't work.

My logitech headset speakers works great, but the mic doesn't work in any program. I've turned up the volume, it's not muted, I've done the mic test and nothing comes through. It's a 2 prong, not usb. It's plugged in right, nothing loose. Only device available to select in audio in or out menu is Conexant HD audio. PLEASE help.

Posted by on

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

  • Logitech Master
  • 8,537 Answers
Ad
  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Habit-Forming:

    Visited the website for 3 consecutive days.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 21 Answers

What have you done to try to fix it I need to know so I can help you fix it and Mabry you need new headsets

Posted on Nov 18, 2017

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 13434 Answers

SOURCE: my logitech usb headset dnt work

your program is probably set to use the wrong input for the mic, check your settings.

Posted on Apr 28, 2008

  • 263 Answers

SOURCE: Computer used to recognize my Logitech Clearchat

Try microsoft hotfix..
http://support.microsoft.com/kb/944681

Posted on Aug 02, 2009

  • 1 Answer

SOURCE: Motorola H710 mic not working

i pinched the flats sides of the boom together tightly and used my ps3 to measure the clarity and went from mic not working to semi to full clarity

Posted on Aug 22, 2009

  • 11800 Answers

SOURCE: The left earphone on my new usb logitech headset

Try it in another pc, you will see (or more precisely not hear) the most likely fact that the headphone's cable has quit. Buy a new pair.

Posted on Jan 25, 2010

  • 37 Answers

SOURCE: my mic isnt working but i can hear out of my headset

If you are running Vista, make sure that you set your mic as the default. Then check on vent settings and make sure that your output setting are set for your head set. You can then test your headset inside of the settings tab.

Posted on Jan 31, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

On to my second web cam, tried logitech and now microsoft life cam 3.0, no problem with video but can not get any audio!!


Have you set the mic you wish to use with your webcam as Default ?

XP
Plug in your webcam or headset or mic you wish to use with your webcam
Control Panel (Classic View)
Open 'Sounds and Audio Devices' folder and click on the 'Volume' tab - make sure the speakers are not muted, open 'Speaker volume' and set the sliders toward the upper end.
Open 'Audio' tab - make your preferred mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
Click 'Apply' and 'OK'
Restart your computer
Configure the webcam / mic to your chat program

VISTA
Plug in your webcam or headset or mic you wish to use with your webcam
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set your preferred mic as default - click the mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Configure to your chat program

Dec 10, 2010 | Microsoft LifeCam VX-3000 Web Camera

1 Answer

My microphone on my quickcam is not working it say its in use but its not


Have you set the mic you wish to use with your webcam as Default ?

XP
Plug in your webcam or headset or mic you wish to use with your webcam
Control Panel (Classic View)
Open 'Sounds and Audio Devices' folder and click on the 'Volume' tab - make sure the speakers are not muted, open 'Speaker volume' and set the sliders toward the upper end.
Open 'Audio' tab - make your preferred mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
Click 'Apply' and 'OK'
Restart your computer
Configure the webcam / mic to your chat program

VISTA
Plug in your webcam or headset or mic you wish to use with your webcam
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set your preferred mic as default - click the mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Configure to your chat program

Dec 03, 2010 | Logitech QuickCam Communicate Deluxe...

1 Answer

Cant adjust microphone


Make sure your webcam mic is set as default
XP
Plug in your webcam or headset or mic you wish to use with your webcam
Control Panel (Classic View)
Open 'Sounds and Audio Devices' folder and click on the 'Volume' tab - make sure the speakers are not muted, open 'Speaker volume' and set the sliders toward the upper end.
Open 'Audio' tab - make your preferred mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
Click 'Apply' and 'OK'
Restart your computer
Configure the webcam / mic to your chat program

VISTA
Plug in your webcam or headset or mic you wish to use with your webcam
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set your preferred mic as default - click the mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Plug the webcam and launch the Logitech dashboard ( toolbar )
Open Settings menu ( 2 gear wheel pic )
Adjust mic to suit

Sep 05, 2010 | Logitech Webcam

1 Answer

I can't seem to get my microphone to work. Every other sound is working.


You do not say what sort of mic you have - if its a built in laptop mic, a standalone mic or one built into the webcam.
It would also be useful to know what your OS is and what chat program you want to use the mic in
However we can generalise and hopefully put you on the right track

Have you set the mic you wish to use with your webcam as Default ?

XP
Plug in your webcam or headset or mic you wish to use with your webcam
Control Panel (Classic View)
Open 'Sounds and Audio Devices' folder and click on the 'Volume' tab - make sure the speakers are not muted, open 'Speaker volume' and set the sliders toward the upper end.
Open 'Audio' tab - make your preferred mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
Click 'Apply' and 'OK'
Restart your computer
Configure the webcam / mic to your chat program

VISTA
Plug in your webcam or headset or mic you wish to use with your webcam
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set your preferred mic as default - click the mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Configure your webcam and mic to the Chat program

Aug 31, 2010 | Logitech Webcam

1 Answer

My computer speakers stopped working after installing Logitech quickcam deluxe for notebooks. Please help.


Run an audio check

XP
Plug in your webcam or headset or mic you wish to use with your webcam
Control Panel (Classic View)
Open 'Sounds and Audio Devices' folder and click on the 'Volume' tab - make sure the speakers are not muted, open 'Speaker volume' and set the sliders toward the upper end.
Open 'Audio' tab - make your preferred mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
Click 'Apply' and 'OK'
Restart your computer
Configure the webcam / mic to your chat program

VISTA
Plug in your webcam or headset or mic you wish to use with your webcam
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set your preferred mic as default - click the mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Aug 28, 2010 | Logitech QuickCam Deluxe for Notebooks

1 Answer

My webcam works fine on other websites but when i try to talk nothing happens. It works fine when i test it but not on websites


You need to set the mic you wish to use with the webcam as the 'Default' mic

XP
Plug in your webcam or headset or mic you wish to use with your webcam
Control Panel (Classic View)
Open 'Sounds and Audio Devices' folder and click on the Audio tab - make your preferred mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
Click 'Apply' and 'OK'
Restart your computer
Configure the webcam / mic to your chat program

VISTA
Plug in your webcam or headset or mic you wish to use with your webcam
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set your preferred mic as default - click the mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Configure to your chat program

Aug 25, 2010 | Logitech QuickCam Fusion Webcam

1 Answer

People at the other end can not hear my voice i can hear them


Have you set the mic you wish to use with your webcam as Default ?

XP
Plug in your webcam or headset or mic you wish to use with your webcam
Control Panel (Classic View)
Open 'Sounds and Audio Devices' folder and click on the Audio tab - make your preferred mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
Click 'Apply' and 'OK'
Restart your computer
Configure the webcam / mic to your chat program

VISTA
Plug in your webcam or headset or mic you wish to use with your webcam
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set your preferred mic as default - click the mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Configure to your chat program

Aug 25, 2010 | Logitech QuickCam Connect Webcam

1 Answer

Mic not working when headphone plugged in


Try changing the Windows Default Audio devices
  1. Go to control Panel
  2. Sounds and audio devices
  3. The Audio tab
  4. Then change the Sound Recording Device to Logitech Headphone INPUT
Hopefully this will work

Apr 07, 2009 | Logitech Premium Headset

1 Answer

My logitech usb headset dnt work


your program is probably set to use the wrong input for the mic, check your settings.

Dec 27, 2007 | Logitech 250 Headset

5 Answers

I get no sound and my my microphone doesnt work.


man this is all **** i got same problem no one knows how to fix !!!

Jul 22, 2007 | Logitech 250 Headset

Not finding what you are looking for?
Logitech (980158) Headset Logo

Related Topics:

646 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Radio Communications Experts

Ekse

Level 3 Expert

13434 Answers

Steve Allison
Steve Allison

Level 3 Expert

5569 Answers

Marvin
Marvin

Level 3 Expert

85206 Answers

Are you a Logitech Radio Communication Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...