WS-5551 only on/off button works, won't respond to remote at all

Have the remote tested either with a tester that most shops have or in a dark room with a digital camera the display will faintly flash when remote pointed at it and buttons pressed.

Also if button does not work (power) unplug the set for a while to see if it will reset. If the tester shows same problem--no working for power or have to press ******* buttons 99% chance something got spilled onto remote and got inside


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I have the same problem. Have you gotten yours fixed?

this tv is known for the key board buttons geting stuck on . you can take the front panel off on disconect the key board to see if the remote works.

Look for loose connections in the power supply (plug, socket).

have you checked your auto shutdown timer?

The set may have defaulted to a front panel lockout. To defeat that on the front of the set hold down the MENU button for 15 seconds and see if it will then power up. I know that doesn't solve the problem with the remote but one step atta time. These sets are prone to leaky switches on the control panel and when that happens the micro cannot accept two different commands at the same time. That could be why the remote is not working.

i have the same problem with the ws-65613 ,what do i tell the repairmen or how do i fix it my self.

I don't know if this will help your problem, but we were having similar problems with our Toshiba 32A33. None of the buttons on the TV or remote worked, the volume would go up and down uncontrollably, it wouldn't turn back on unless unplugged for several hours
Try either taping a penny very firmly over the TV/video button on the set to keep it depressed at all times, or wedging a piece of plastic in it to keep it down (Cardpsycho's solution).  However you do it, keeping this button depressed solved every problem we had.

waynejman, I have the same exact problem, can you tell me what your outcome was?

The set should be under warranty, call the company or go on line and get a servicer out asap. good Luck