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You need to replace battery. Q/A from swiss army website. Q. How do I know when the battery needs changing? A. In select models, the battery end-of-life indicator signals that the battery should be replaced within two or three days. When the battery is low, the second hand stands still for 2-4 seconds, and then speeds up to the correct time. This indication will last for approximately one week, and then the timepiece hands stand still.
The large seconds hand will remain at 12 unless you press the upper right button to start it. Pres again to stop it and press the lower button to reset it. The small seconds hand that always runs is the seconds for the time. The large seconds hand is for the stopwatch function. If you like to have it running all the time just start it and leave it running - it won't harm the watch.
You need a new battery, as there is not enough power to move both gears. You can send it back to Wenger and get battery replaced or just pop into your nearest watch repair shop and get it replaced. It will cost you $5.oo and will be done in 10 minutes time instead of months of waiting it back from Wenger. Rate me, plz.
Try this or some variation as it worked with my new Wenger Chronograph.
Pull the crown out to the first position (for changing the date) and press the top button - one of the hands - either the big second hand, the little minute hand, or the little tenth of seconds hand - should move one notch. Keep pressing until it reaches the desired position. Now press the bottom button, same process. Pull the crown all the way out and press the top button, same process. Then if that still hasn't solved it, crown all the way out and press the bottom button. Each position should correspond to a hand, and each press should move it one notch. When settled, push the crown all the way in and operate it normally.
Be careful not to press buttons when changing the date or time, and don't bang or shake the watch too hard while using the chrono. Also, don't play with the buttons or press them one after the other too quickly.
This is warning: it's time to change the battery. Your watch is fitted with EOL (end of life) feature and this is how the low battery power is displayed. However, the watch will keep running correctly for about two weeks.
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