Alice, Turn the machine off and hold the reverse button for 3-5 seconds. Turn the machine back on and test to see if the machine will sew forward. If the problem persists, Contact Brother Customer Service for further troubleshooting by calling 1-877-Brother (1-877-276-8437) Monday through Friday, excluding holidays.
Also internet search "Brother SQ900 stuck in reverse" some good videos on this problem.
SOURCE: reverse sewing button stuck HELP!!
MOdel 6430 has the stitch length and buttonhole selector on the same knob. It is the one on the bottom right side of the machine. I believe you may have selected the buttonhole by pulling out on the large round knob. You need to turn the knob back to 0 zero and push in. This should return the machine to normal mode.Adjust your stitch length to 3 and try it. The reverse knob in the center should also stick out so that it becomes operational again.
sewman7
SOURCE: Janome Excel 5124 reverse lever
If you pull the bottom off the machine (half a dozen screws) there is a cam on the main drive shaft. The cam is probably jammed in the reverse position due to lack of lubrication on the shaft. You can move the cam back manually and it will operate in forward direction. It appears that the shaft needs lubrication.
SOURCE: lever is stuck in reverse
If the stitch length bar, which is located on the right side of the
machine, is in the up position move it down to where the numbers are.
Those numbers are referring to how many stitches the machine will sew
in an inch. Therefore, if you put it on 10, your machine will sew 10
stitches per inch. It being up will cause your machine to go in reverse.
SOURCE: Husqvarna Model 6360 reverse button stuck
This problem comes about due to lack of useage usually. If the machine has been sitting for some time the grease inside hardens. The stitch length regulator, the pattern selector and the buttonhole mechanism could all be contributing to your problem. To fix it properly all three dials should be remove from the machine, disassembled cleaned, assembled and oiled lightly with a teflon lubricant. Since so much is removed from the machine doing this job, every setting in the machine is checked and or reset. It's a major overhaul and costs about $350 and only a handful of Viking Techs in the country can do it.
SOURCE: brother sewing machine sews in reverse only
you will need to have it serviced sounds like an internal issue with the dial
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