Why do I need the box if I am returning my Fitbit? I have the receipt???????????????????????????

Fitbit has a 45 day return policy. But you may be out shipping.


Fitbit Returns Warranty

Fitbit Returns Warranty


https://www.fitbit.com/legal/returns-and-warranty


Appears from web site that warranty is for 45 days with approval.

Hello, Shirley -

I hope you have kept the sales receipt for your Fitbit. It seems Fitbits have a 1 year warranty, but you may need proof of the date you purchased it if they cannot determine the date you activated your Fitbit.

Contact Fitbit Help directly and find out what can be done.

This is the link to the Fitbit Help page:
http://help.fitbit.com/
Choose Let's Talk.

Best wishes.

Edna, return under warranty for replacement/repair, if not to old and still under warranty. If not under warranty, see a local jeweler for estimate on repair. Check the attached links,instruction and guides, Good luck
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If ypir dealing wroth Fitbit ypu most likely will not need a receipt. Contact.fitbit.com

If you paid with a Kohl's charge card they will have a record of your purchase. You can also contact.Fitbit.com

If a receipt is required to return a book but you don't have the receipt, you can't return the book

HOW DO I DELETE PROFILE DATA FROM MY TRACKER? Fitbit uses your height, weight, and age measurements to properly calculate your stride length (which helps determine your distance), calorie burn, and active minutes.

To delete your profile measurements from your tracker, the tracker must be set up to a different account. Once a tracker is set up to a different account, it will automatically unlink itself from the dashboard and all of the tracker's stored data will be permanently deleted from the tracker. You can find instructions on how to create a new account in the following articles:

• How do I set up my Fitbit tracker on a computer?
• Setting up your tracker with the Fitbit app for iOS
• Setting up your tracker with the Fitbit app for Android
• Setting up your tracker with the Fitbit app for Windows Phone