Question about KitchenAid Microwave Ovens

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KitchenAid KCMS1555 stopped opening when lever pushed. Used credit card to lift lever and then able to open door but now if I shut and hit power, clock counts down but microwave not working. Related?

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  • KitchenAid Master
  • 29,331 Answers

There are interlocks and micro-switches to prevent accidental running with the door open. The issue with the lock is preventing operation. You need to have it professionally serviced.

Posted on Sep 09, 2019

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

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Good luck!

Posted on Jan 02, 2017

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MicrowaveSvc

William Miller

  • 9176 Answers

SOURCE: KitchenAid Microwave Model KCMS1555 does not work

Assuming your inside light, turntable, and internal cooling fan all come on when you try to microwave, with the symptoms you have, I would most strongly suspect a shorted high voltage rectifier diode or a bad magnetron, or a loose and possibly corroded connection on the magnetron's terminal.

The diode is a fairly cheap fix, and the mag will cost more.

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

d:%5cele%5crepair%5cmicrowave%5cge_hotpoint%5cmini_manual_behind_grille_small.jpgAt our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you don't find your mini-manual, or if you want to look at it before removing the controller, you can download it here.

Here are some links you or someone you know can use for test help, but read their safety warnings first:

http://www.gallawa.com/microtech/diode.html
(if it's not shorted or burned, it's probably okay)


http://www.gallawa.com/microtech/mag_test.html

http://www.gallawa.com/microtech/xformer.html

http://www.gallawa.com/microtech/cap_test.html

You can find links to helpful exploded view diagrams and part ordering help here. I recommend that you bookmark that link to your favorites.

Accessing some components for testing and possible replacement will require you to remove the oven from the wall.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download owner's manuals and installation instructions for several brands (including Amana, Jenn-Air, Kitchenaid, Litton, Maytag, Roper, Tappan, Thermador and Whirlpool) here.

If it's within the magnetron portion of the warranty (usually 5-9 years) but out of the original full warranty (usually 1 year), then your manufacturer will cover the part cost, but not the cost to visit you (usually $75 -90) or the labor charge to do the work(usually $75 -90 more) . See the model tag in or on the unit for the date of manufacture.

If nothing else, you can save about $75 by taking it to the shop yourself.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 07, 2009

fathitkf

Fathi Elmahdi

  • 1871 Answers

SOURCE: When I press the clock button, the microwave turns

Hello :

It could be bad door switch or loose door switch mount . There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly .


good luck .

please rate !

Posted on Mar 30, 2010

Jayant Jha

  • 857 Answers

SOURCE: touch pad works fine. Any input for microwaving

There can be a lot of things please check this out :

For turntable foolow these steps :
1..
Check the function. Many microwave models have a timer setting in addition to the cook setting. Check to see that you did not inadvertently choose the timer setting.
2.
Make sure the tray is seated properly. Some trays are seated on a spinning rack that must be aligned in a track. Check to see that the wheels of the tray are aligned. Other models may have a insertion point on the underside of the tray that fits into the spinning motor area. Make sure that the tray is placed squarely over this connector and does not wobble.
3.
Check that the tray is not upside down. If the tray is placed upside down, it may not align properly with the spinning rack or connector. Remove and replace right side up.
4.
Clear the track of debris. Food can stick to the wheels or clog the track in spinning rack models or adhere to the rotators in other models. Remove large pieces of food or other debris and then wipe the interior with a damp sponge.
5.
Turn the turntable function on. Some models may have an on/off switch for the turntable function. Refer to your microwave instructions to see if your model has a switch and how to locate it. Turn it to the "on" position to get the turntable to move again.
IF Microwave doesn't activate
•1
Make sure microwave is plugged in properly.
•2
Check that door closes completely and its latch is aligned.
•3
Check that interlock switch in door works properly (required for activating microwave).
•4
Replace a blown fuse if it's accessible, or contact a service technician.

Posted on Oct 18, 2010

heatman101

D. Floyd Kolb

  • 43501 Answers

SOURCE: The microwave just stopped working today. It

Hi,


Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101

Posted on Feb 22, 2011

MicrowaveSvc

William Miller

  • 9176 Answers

SOURCE: microwave not turning off when door opened during operation

It is likely a bad door switch or mount. See the help file here.

On some models, the door switches, fuses, and TCOs / thermal cutouts / thermostats must be checked, too. See photo below.

There should be a "mini-manual" (tech sheet) hidden inside the unit - behind the back, behind the control panel, or hidden on the left side behind the grille - which is very helpful when troubleshooting, testing, and locating components.

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.


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Posted on Dec 20, 2011

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1 Answer

I have a Panasonic Microwave Model NN-SD277. How do you access the workings of the door opener button? It is broken so the door won't open.


You have to remove the outer cover, the plastic lift levers are behind the door open button / lever. Caution!, panasonic discontinued a lot of those and getting a replacement part can be hard at times. Dont waste your time trying to glue it. After watching people try to glue or epoxy those cheap plastic parts for so many years. I have to warn folks to not waste your time trying. .It will not hold!!!! Look online and try to find a replacement part somewhere. It will be one of two parts. the door open button you push, or the door open lever that the front button pushes against. If you unplug the unit and remove the outer cover simply look behind the front control panel and when you push the button to open the door you will see where it is supposed to lift to open the door. The broke part is your problem, may be a piece laying in the bottom.

Aug 14, 2017 | Panasonic Microwave Ovens

1 Answer

Kitchenaid microwave model KCMS1555RSS-2 door stuck, does not open


Hi Chan Sing,
If your microwave oven is brand new and under warranty then please take it to the place where you bought it from to claim for warranty.
If it over warranty then try this;
First off the power and unplug the microwave oven, open the screws off the cover and slightly lift and pull out the cover from the microwave oven. If you are not a technician then be care full what you are doing.
After you have removed the cover then you will see that at the place you posh the door eject button, behind it there is the mechanism that opens the door when you push the button from outside.
Now you have to analyse the simple mechanism if you are a non technical person, in here you will have to lift a small plastic up which we can call the lever. this is made up of plastic and it should be white in colour.
If you have any problem please let me know.



Regards
Ashwin

Jan 23, 2015 | KitchenAid Microwave Ovens

1 Answer

Door will not open. Nothing broken in the mechanism


Hi Glen,
Have you taken the wrapper off of the unit to open the door? You usually have to use a pencil or small screwdriver to lift up on the bottom latch head (doorkey as Panasonic calls it). These counter top models typically use a three step method to open the door. The push to open button pushes on a lever that then lifts up on the bottom doorkey. The lifting lever cracks and won't support fully the weight of the doorkey. The crack can be small enough to not really be noticeable if you are not very familiar with this problem. I'm pretty sure that this is what you will find. Let me know..

Oct 21, 2013 | Panasonic NN-P794SF Microwave Oven

1 Answer

Door won't open; have already checked lock and it is unlocked.


Door catches.

One of the latches may be damaged or misaligned and is not lifting the other latch clear of the housing. Remove from any power source, remove the cover of the cabinet. Slacken off the clamp mechanism and ease the clamp over the guide to allow the door to open. When a new door lever is in place, the door may be easily adjusted by slackening off the screws that clamp the door catch/actuators in place whilst holding the door closed and then tightening the screws. The rear of the door may be adjusted by slackening the lower door hinge screws and adjusting as required.
I hope that helps.

Mar 05, 2011 | KitchenAid KCMS1555RSS Stainless Steel...

1 Answer

My JE1590 BH 02 is only 5 years old and we are having door issues. The door will not open, unless while pushing the door button you also hit the door. It seems the latch is not functioning correctly. ...


Door catches.

One of the latches may be bent/misaligned and is not lifting the other latch clear of the housing. Remove from any power source, remove the cover of the cabinet. Slacken off the clamp mechanism and ease the clamp over the guide to allow the door to open. When a new door lever is in place, the door may be easily adjusted by slackening off the screws that clamp the door catch/actuators in place whilst holding the door closed and then tightening the screws. The rear of the door may be adjusted by slackening the lower door hinge screws and adjusting as required.
I hope that helps.

Feb 22, 2011 | GE JE1590 Convection / Microwave Oven

1 Answer

The panel push button that opens the door is not working. Doesn't seem to be connected to anything. Door won't open.


I suspect that the lower door latch has broken off. The lower hook is actuated by the push lever and in turn lifts the upper latch that of course is not being lifted.
Disconnect from the supply.
Remove the case from the microwave and you will see how the door latch actuator works. Lift it manually and you can open the door.
Do not try and use the appliance in that condition as it will take out its mains fuse as the door switches and latches for a safety interlock.
Hope this helps.

Nov 14, 2010 | Sharp R-1870 Convection/Microwave Oven

1 Answer

The door press opener button of my kitchenaid


What usually breaks is the door open lever, but it may also be that the rear side of the door open button has worn down too far to work.

On a counter top model, the outer cover will need to be removed to diagnose and repair this. On an over-the-range model, usually only the control panel needs to be removed.

Once it is apart, you'll be able to see how the door open button would press against the door open lever, which would then lift up against the door latch heads (hook-like projections on the door) and the door should open.

You can find links to helpful exploded view diagrams and part ordering help here.

I'd recommend that your bookmark this link to your favorites.


We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Nov 27, 2009 | KitchenAid KCMS185J Microwave Oven

1 Answer

Panasonic NN-ST666W Microwave oven


What usually breaks is the door open lever, but it may be that the rear of the door open button and the face of the door open lever are worn to the point where they will not actuate.

On a counter top model, the outer cover will need to be removed to diagnose and repair this.

On an over-the-range model, only the control panel needs to be
removed in most cases.

Please unplug the oven first.

If you or someone you know wants to look into this, we have critical safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa.

Once it is apart, you'll be able to see how the door open button would press against the door open lever, which would then lift up against the door latch heads (hook-like projections on the door) and the door should open.

You can find Panasonic parts in Australia here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Dec 07, 2008 | Panasonic NN-P794SF Microwave Oven

1 Answer

DOOR SHOWS OPEN BUT IT IS NOT


After self cleaning the range the door won't open....
The oven door lock needs approximately 1 hour to cool down before the oven door can be opened after a self cleaning cycle has finished. If the lock does not open after the oven has cooled down, you can try....1) Unplugging the range or shut off the circuit breaker for 5 minutes. Plug the range back in or turn on the circuit breaker. Set the clock and try moving the door lock lever or opening the door. 2) Set the self-clean cycle again and only allow it to work for 15 minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try moving the door lock lever or opening the door.


Hope this may help;

DON'T FORGET TO HELP

Sep 06, 2008 | KitchenAid KBMC140HSS Convection/Microwave...

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