Could be one of two things.
Electronic problem with the main board.
Most likely it's the "gateway" that's gone bad.
It's a little motor inside with some gears, with a little heater to prevent it from freezing stuck.
Maybe it's just to much ice? That prevent it from opening.
SOURCE: freezer working fine, but no cold air to fridge
Sounds like a defrost problem. Check to see if
there is any frost buildup in the back wall of the freezer. If so, it is not
defrosting as it should.
If
you don’t know what these are then unplug the machine and let the ice melt in
the freezer overnight with the door open. Then try it the next day, if is
cooling fine then you need to have a service person replace one of the above
items. If it still has a problem then it might be the compressor and you should
probably replace the machine.
SOURCE: freezer not working but fridge is
tratra72
You said,
I opened my freezer today and everything was defrosting. The fridge is
working fine. I thought maybe did not shut properly so made sure it was
closed and 8 hours later it is still not freezing. The fan is working
but the air is refrigerator. HELP!!!
1.Try unplugging the fridge for 5 minutes and then restarting it! This may reset the system!
2.If the freezer is so full that the rear vents are blocked then this may happen. Because the fridge and the freezer share the air!
3. If not then the freezer and the fridge have different controls and the freezer control if faulty!
then you need service. ur site has good service companies in your are for our customers!
Bless You,
please give me a good rating before you sign off!
thank you
SOURCE: Amana BX22A2W - freezer works, fridge not cooling
Check the damper in the top back of the fresh food section. make sure that it is open and air is coming through it.
SOURCE: freezer working fine but fridge isn't
Either the damper that the air flows up through is closed or the return air flow vents are blocked with clear ice.
Do you feel the air come out all the way at the top of the duct assembly when the freezer door is opened (but it then stops when the door is closed)?
If so, then it sounds like your return air flow vents are clogged. These are located to the left and right of the duct assembly in the rear/bottom of the refrigerator section. Sometimes you may have to slowly pour hot water into these vents to get the clear ice to thaw. The water should go down into the freezer section behind the evaporator and then out the drain in the back.
If you do not get the air to flow out the top of the duct assembly then the damper is staying shut. This could be either a bad damper in the duct assembly or the main board my not be sending voltage to the damper. Hope this helps.
SOURCE: Top Freezer section working Bottom Refrigerator not getting cold
I have a side by side jenn-air refrigerator, the freezer compartment working fine and making ice like it should, however the refrigerator compartmant is not cooling, no cold air is felt, I need advise.
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