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Matt Posted on Sep 09, 2019
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My fridge gateway doesn't open to allow air from freezer into fridge to refrigerate product on the fridge.what must I replace

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Cory Rhonda

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  • Posted on Sep 09, 2019
Cory Rhonda
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Shut off entire unit for 24hrs, make sure ur water drain is clear to rule out a total freeze up

  • Cory Rhonda
    Cory Rhonda Sep 09, 2019

    Shut off entire unit for 24hrs, make sure ur water drain is clear to rule out a total freeze up

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Geir Lland

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  • Expert 146 Answers
  • Posted on Sep 09, 2019
Geir Lland
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Could be one of two things.
Electronic problem with the main board.
Most likely it's the "gateway" that's gone bad.
It's a little motor inside with some gears, with a little heater to prevent it from freezing stuck.
Maybe it's just to much ice? That prevent it from opening.


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5 Related Answers

Anonymous

  • 481 Answers
  • Posted on Jun 29, 2008

SOURCE: freezer working fine, but no cold air to fridge

Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.

  • possible causes:
  1. bad defrost timer/control unit
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items. If it still has a problem then it might be the compressor and you should probably replace the machine.

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Anonymous

  • 750 Answers
  • Posted on Sep 14, 2008

SOURCE: freezer not working but fridge is

tratra72

You said,
I opened my freezer today and everything was defrosting. The fridge is working fine. I thought maybe did not shut properly so made sure it was closed and 8 hours later it is still not freezing. The fan is working but the air is refrigerator. HELP!!!

1.Try unplugging the fridge for 5 minutes and then restarting it! This may reset the system!
2.If the freezer is so full that the rear vents are blocked then this may happen. Because the fridge and the freezer share the air!
3. If not then the freezer and the fridge have different controls and the freezer control if faulty!

then you need service. ur site has good service companies in your are for our customers!
Bless You,
please give me a good rating before you sign off!
thank you

Techsim

James

  • 59 Answers
  • Posted on Nov 02, 2008

SOURCE: Amana BX22A2W - freezer works, fridge not cooling

Check the damper in the top back of the fresh food section. make sure that it is open and air is coming through it.

Anonymous

  • 88 Answers
  • Posted on Jan 08, 2009

SOURCE: freezer working fine but fridge isn't

Either the damper that the air flows up through is closed or the return air flow vents are blocked with clear ice.

Do you feel the air come out all the way at the top of the duct assembly when the freezer door is opened (but it then stops when the door is closed)?

If so, then it sounds like your return air flow vents are clogged. These are located to the left and right of the duct assembly in the rear/bottom of the refrigerator section. Sometimes you may have to slowly pour hot water into these vents to get the clear ice to thaw. The water should go down into the freezer section behind the evaporator and then out the drain in the back.

If you do not get the air to flow out the top of the duct assembly then the damper is staying shut. This could be either a bad damper in the duct assembly or the main board my not be sending voltage to the damper. Hope this helps.

Anonymous

  • 1 Answer
  • Posted on Mar 23, 2009

SOURCE: Top Freezer section working Bottom Refrigerator not getting cold

I have a side by side jenn-air refrigerator, the freezer compartment working fine and making ice like it should, however the refrigerator compartmant is not cooling, no cold air is felt, I need advise.

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