Unable to charge unit (brand new)
Hello,
Are you on a laptop? Only possible issue is that with laptops, most have a feature which disables the power on the USB ports if not used frequently..besides that, if you plug the unit into the USB port, it should charge, if not, you have a faulty battery.
Coby accepts gifts for warranty, they just need a letter head showing you received it as a gift and they will replace the unit, see below for requirements:
What you need to send:
$6 Money Order -Made out to 'Coby Electronics' 'return shipping fee'
Letterhead showing you received unit as a gift
Note with your name, address, phone#, description of issue
Unit with all the accessories
Send to:
Coby Electronics
56-65 Rust St
Maspeth, NY 11378
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