Saeco vienna plus machine coffee comes out not as strong as from non automatic machine. Tried with beans quantity,grinding -no change. looks like some coffee strength left in the puck.Any solution?

SOURCE: Grind is too coarse and "pucks" are wet and fall apart.

You say " I am getting a weak brew because of not being able to adust the grind to more coarse with the adjustment knob in the bean hopper" By making it more coarse you are making it weaker. Unless you just wrote it wrong. To make it stronger you should lower the grinder number to a smaller number. Usually about 4-6. Be sure you have the grinder grinding when you move it to a lower number. The pump noise could be that in shipping your pump came loose from it's mount. Nothing you can do without sending it to a Authorized Saeco Repair shop.

SOURCE: Saeco Vienna superautomatica Machine

if you open the steamer, does it work correctly? and if u request hot water does it come out?
if not, then its the pump..

Ernest R

• 1618 Answers
• Posted on Jul 10, 2009

SOURCE: Saeco Vienna de luxe no coffee comes out

The brew unit is blocked, remove unit and then remove the screen located at the top, clean screen and reassemble.

SOURCE: Saeco Vienna grinds too much coffee.

Hi
If you have the Delux or Digital there are 2 knobs in the bean hopper. Turn the small knob back 1 mark and see if that will help.

SOURCE: Hello. I have a saeco vienna superautomatic

This happens due to condensation caused by steam developed at the end of the grinding cycle. Make sure that the grinding chamber is completely cleaned and dried before using the grinder.

1. Turn the whole bean chamber to the right until it can be lifted off the base. This will allow you to clean the grinding wheel. NOTE: Never use water or liquid for cleaning the lower grinding section of this appliance.
2. Clean interior recesses with a soft brush (not provided).
3. Wash the whole bean chamber and lid and the ground coffee chamber and lid in mild detergent and water. These items are only dishwasher safe on the top rack of your dishwasher. Wipe exterior with a damp cloth. Do not immerse mill in water or any other liquid or place in dishwasher. Use only non-abrasive cleaners to remove stains.
4. After completely drying, replace whole bean chamber. Important: when replacing whole bean chamber, screw on completely before setting grinding rate. Turn chamber clockwise (as viewed from top), until it will not turn. Fill with whole coffee beans for grinding and replace lid.
5. Replace ground coffee chamber and lid, making sure it snaps securely into place.