I bought a used Black and Decker Stoway Iron and it was missing the cap for the water reservoir. Can I get a replacement for it?

Most steam irons can be cleaned deposits by emptying the water and replacing with white vinegar. Let it heat up and use the iron as normal - but on cloth rags instead of clothing. The vinegar breaks down and dissolves the mineral deposits inside that are responsible for sputtering and stains. You can reduce or even eliminate these deposits from forming by using distilled water instead of tap water in the iron - otherwise - run vinegar thru it when it starts acting up. The vinegar "trick" works great on coffee makers, too.

Cheaper irons may steam better using distilled water. Minerals in water can cause this due to build up inside.

Hello,

Try this cleaning procedure:
Empty the iron's reservoir.
Fill the reservoir halfway with white vinegar.
Set iron to steam setting.
Steam on a cotton rag allowing the vinegar to clean the holes in the soleplate.

If this cannot be performed, or does not work, at Black & Decker's normal price point, it is simply easier to dispose and purchase new.

Best regards,

I work for Black & Decker customer service. Our number is 800-231-9786.

You can obtain a new manual for free by visiting www.useandcaremanuals.com. Below is the section from the manual on care and cleaning of your iron.

Care and Cleaning

This product contains no user serviceable parts. Refer
service to qualified service personnel.
It is not necessary to empty the water reservoir after each
use of the iron, if you iron frequently.
To empty the iron, hold the iron over the sink with the tip
pointing down. Water will stream out of the water fill
opening.

TO CLEAN THE OUTSIDE SURFACES

• Unplug and allow iron to cool completely. Wipe the
soleplate and outer surfaces with a soft cloth
dampened in water and a mild household detergent.
Never use abrasives, heavy duty cleansers, vinegar, or
scouring pads that may scratch or discolor the iron.

• After cleaning, iron with steam over an old cloth to
remove any residue from the steam vents.
ABOUT THE SELF-CLEANING SYSTEM

• Use the self-cleaning system to flush out minerals and
lint. If lint is allowed to accumulate in the vents, it can
scorch and cause brown spotting.
For Models D2000 and D2020: Clean about once a
month.
For Models D2010, D2030 and D2035: A "CLEAN"
indicator will appear in the digital display to notify you
when your iron needs cleaning (A).

• Fill the iron as described in "How to Use" but keep the
water level below the MAX line. Plug in the iron, set
the temperature to 6, and stand the iron on its heel
rest. Allow to heat about 3 minutes.

• Unplug the iron and take it to a sink. Holding it
horizontally over a sink, move and HOLD the variable
steam dial in the CLEAN position ( ). There may be
some hissing and spitting while self-cleaning. This is
normal.

• Stay clear of HOT steam and boiling water as it comes
out of the vents while lint, scale, and minerals flush
through! Continue to hold the variable steam dial in
the CLEAN position until all the water has emptied.
If necessary, rock the iron side to side and front to back
to empty it.

• When finished, release the variable steam dial, stand
the iron on its heel rest, and plug it in. Heat for about
2 minutes to dry out any remaining water then unplug.

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Hi,
Try using different water...

Here is a tip that will help you with that problem...

My Steam Iron is Leaking Water
http://www.fixya.com/support/r5301301-steam_iron_leaking_water

heatman101

Bought a new iron and it is not a Black &Decker.

Hi,
Try using different water...

Here is a tip that will help you with that problem...

My Steam Iron is Leaking Water
http://www.fixya.com/support/r5301301-steam_iron_leaking_water

heatman101

Yes- I had the same problem and could not clean it off. It was a plastic sticker that melted on the iron plate- placed there by the manufacturer. I called Customer Service at Black and Decker, and after all their solutions failed- they sent me a new iron. But this one leaks water terribly to the point where the clothes are soaked after only 1 or 2 articles are ironed! I am beginning to lose faith in Black and Decker products.

Fill the Iron with water but keep the water level below the max line. Plug in the iron and set the temp to 6 and stand iron on it's heel and allow to heat for 3 mins. Now unplug the iron and take it to a sink move and Hold the variable steam dial in the CLEAN position. There may be some hissing and spitting while cleaning so be careful. Continue to hold the dial in the clean position until all the water has emptied. If necessary rock side to side and back to front to get all the water out.When finished release the steam dial plug in the iron and heat for about 2 mins to dry out the remaining water and unplug.

Before first use, remove any labels or stickers, on the body or soleplate of the iron. On first use only, iron over an old cotton cloth using steps 1 thru 5 below on setting 5 or above (and the SURGE button for models with that function) to remove any protective surface treatments. 1. Using a clean cup, pour water into one of the two openings in the Water Fill Hole until the level reaches the MAX mark on the Water Window (A). Refill as needed. 2. Ordinary tap water can be used for ironing. Do not use water processed through a home softening system. In extremely hard water areas, consider using distilled or demineralized water, however, use tap water the first time you use the iron and once a month thereafter to maintain steam performance.