Go into settings and find "ease of access" or "accessibility" and click on it the option to turn off closed captioning should be in there.
SOURCE: Cannot shut off Closed Captioning-HELP!!
I was assisted by an expert using the Premium Assistance Plan. The expert was very informative and I was fixed up in minutes! Thanks much!
SOURCE: closed caption
Are you talking computer or TV?
Closed caption on a TV is when the volume is muted and it prints the speech in a box on the screen. You have to turn it on in the menu.
SOURCE: toshiba 62hx94 cant shut off closed caption have comcast cable
The problem was with the Motorfolla Comcast cable box not my T.V. . I turned off my Comcast cable box, pressed menu on the remote to the cable box. This made a 16:9 ratio appear on the cable box's LED read out, and a bluish screen appear on my television. One of the options on my television was to turn on and off closed captioning. Therfore, I turned off closed captioning and the problem was solved.
SOURCE: can't shut off closed caption no remote
Have you tried unplugging the entire device and plug it back in 15 secs later.
SOURCE: shutting closed captioning off with out a romote for the tv
Is there a "CC" button on the remote control of your TV. If is, press it once. If not, enter into int Menu option to select the closed caption ON/OFF window, and make the closed caption function to OFF.
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