Check that the paper path is clear.
Check that the paper is dry.
Check that the paper pick ups and rollers are clear of any debris - Power off the machine at the mains and brush them with a damp cloth or brush and maybe vacuum out the entire area to remove all dust etc.
Make sure that you fan out the paper before inserting it into the tray and that the tray is not over full as this will prevent the paper being collected successfully. Try running with half a tray full instead of a full or near empty tray.
This should resolve your problem.
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If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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