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1. Power off your printer 2. Remove and reinsert the cartridges. You should hear a "click" when properly seated. 3. Power on printer.
4. If light is out, print a test page for realignment.
Note: Be certain that the tab is removed from the cartridges and you are using "genuine" HP cartridges.
I would check for little bits of paper stuck on the roller. Did you have a paper jam prior to this problem? Using a good flash light, look for, and remove any little pieces that you might find.
The cause is either:
* clogged ink-jets not allowing yellow & blue ink to move from the ink-cartridge onto the paper;
* busted electronics inside the printer, causing the ink-jets to not "spray" at all.
Use the software to try a "print-head-cleaning" cycle.
If that fails to improve things, it's time to replace the printer.
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I suggest you get a sheet of Card Stock (Heavy
paper) and place it in the feed way. Then press the print
button applying a slight amount of pressure on the Card Stock so it
will feed through the printer. The reason for this, is in some cases I
have been able to clear the paper track of debris that was deposited there
over time.
Worth a try, as I have fixed a number of printers this
way, saving costly repairs.
Hope this helps.Bud
Choose
envelopes that are close to 20-lb paper in weight and thickness. Also,
make sure that the adhesive on the envelope is capable of withstanding
the heat that the fuser puts out to keep the printing on the page. If
you don’t, the envelopes will come out of the printer already sealed.
If envelopes are coming out of the printer wrinkled, they may be too
stiff for the paper path. Open the rear of the printer and let them
exit at that location instead.
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