1.Brower button to upload documents is missing 2. can not use the delete key 3. internet tool bar that list my favorites, file, etc missing 4. can not send attachments the paperclip for sending attachment not working

Try clearing your browser cache and cookies. Sometimes, temporary files in the cache will interfere with web browsing.

In IE 8:

1. Open Internet Explorer by clicking the Start button . In the search box, type Internet Explorer, and then, in the list of results, click Internet Explorer.
   

2. Click the Safety button, and then click Delete Browsing History.
   

3. Select the check box next to each category of information you want to delete.
   

4. Select the Preserve Favorites website data check box if you do not want to delete the cookies and files associated with websites in your Favorites list.
   

5. Click Delete. (This could take awhile if you have a lot of files and history.) Close IE8 and reopen a new window.
   

6. In the new window, type the web address to Shutterfly.

In Firefox 4,

How to clear the cache The Firefox cache temporarily stores images, scripts, and other parts of websites while you are browsing.

1. At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options
2. Select the Advanced panel.
3. Click on the Network tab.
4. In the Offline Storage section, click Clear Now.
   
   
5. Click OK to close the Options window. Close Firefox 4 and then reopen a new window. Type the shutterfly address in the address bar to see if the issue is resolved.

If you re having problem or issue on internet connections you may try to do this.

Delete cookies and temp files on your computer.

Deleting cookies:

1. Click the Start button.

2. In the Start search (or Search for programs and files) field type in "shell:cookies" without the " ".

3. Click Ok or press Enter on your keyboard.

4. A new window will open and will give a list of text document files.

5. Delete all the files in the folder excluding the "index.dat" file by selecting all of them then press

the keys "SHIFT - DEL (Delete)" on your keyboard to delete the files permanently.

6. Close the window after you have deleted all the text document files.

Deleting temporary internet files:

1. Click the Start button.

2. In the Start earch (or Search for programs and files) field type in "%temp%" without the " ".

3. Click Ok or press Enter on your keyboard.

4. A new window will open and will give a list of files.

5. Delete as many files as you can in the folder by selecting all of them then press

the keys "SHIFT - DEL (Delete)" on your keyboard to delete the files permanently.

6. If there will some items that cannot be deleted, that's alright, you can SKIP deleting them.

7. Close the window after you have deleted most of the files if not all.

Disk Clean-up:

1. Click on Start, and then click My Computer or Computer.

2. Right click on Local Disk (C:) or OS (C:) and click Properties.

3. Click on Disk Cleanup.

4. When another window appears, put a check on all the boxes then click OK.

5. Wait until the cleanup is finished then close the window.

Try to check as well if its applicable on certain browser. Try using a different browser.

Or you may check with your ISP if there is any internet connection issue.

It is better to use your browser to clean-up temp internet files.
For Internet Explorer do the following...
1. while in Internet Explorer
2. click on Tools in either the Menu or Command bar
3. click on Internet Options at the bottom of the pop-up menu
4. on the Browsing history part of the Internet Options window
5. click on the Delete... button
6. on the resulting Delete Browsing History window
7. check-mark Preserve Favorites website data
8. check-mark Temporary Internet files
9. make sure everything else is not check-marked
10. click the Delete button at the bottom of the window
If you want to delete other items, check-mark them prior to pressing Delete button.
If you want to manage Temporary Internet Files click on the Settings button
and set appropriate options in the Temporary Internet Files and History Settings window.
Finally, click OK when exiting to save the changes otherwise click the Cancel button.

Hi,

If you are not able to login to Ebay with your correct username and password, you may need to clean your pc for unwanted files dumped.

Follow the steps below and try to login and it should work.

First Step :

Click on Start button
Click on Run or under START TYPE HERE type the command "%temp%" without quotes (")
Click OK
A Window will pop-up ( Temporary folder )
Click on Edit from Menu bar and click Select All ( or short cut method to select all the files is Press CRTL + A
Press Shift + Del key to delete the files
Few files may not get deleted so skip those files as you can delete them later

( The files and folder listed in the folder will not harm any data/document/files on your PC as they are just temporary files and can be deleted )

Second Step :

Click on Start button
Click on Run or under START TYPE HERE type the command "prefetch" without quotes (")
Click OK
A Window will pop-up ( Prefetch Folder )
Click on Edit from Menu bar and click Select All ( or short cut method to select all the files is Press CRTL + A
Press Shift + Del key to delete the files

Third Step :

Open Internet Explorer

Click on Tools on right side of window and select Internet Options
OR
Click on TOOLS from Menu bar on top and click on Internet Options
Under General TAB - Click on Delete button
Click on Delete Files button and click Yes for the message
Likewise Click on Delete Cookies, Delete History ( if you do not want the list of websites to be displayed when you type www and the website name in address bar ), Click on Delete forms
Click Close

( By doing this you will be able to get rid of any unwanted files and website data that is stored on your pc to make you access internet much faster )

For Mozilla Firefox
Click on TOOLS
Click on Clear Recent History
Select Everything from RECENT TIME
Click Clear Now to clear the temporary files and folder


Regards,
Shawn

Follow the steps below to clear and enable cookies.
Follow all the steps given below one after another

First Step :

Click on Start button
Click on Run or under START TYPE HERE type the command "%temp%" without quotes (")
Click OK
A Window will pop-up ( Temporary folder )
Click on Edit from Menu bar and click Select All ( or short cut method to select all the files is Press CRTL + A
Press Shift + Del key to delete the files
Few files may not get deleted so skip those files as you can delete them later

( The files and folder listed in the folder will not harm any data/document/files on your PC as they are just temporary files and can be deleted )

Second Step :

Click on Start button
Click on Run or under START TYPE HERE type the command "prefetch" without quotes (")
Click OK
A Window will pop-up ( Prefetch Folder )
Click on Edit from Menu bar and click Select All ( or short cut method to select all the files is Press CRTL + A
Press Shift + Del key to delete the files

Third Step :

Open Internet Explorer

Click on Tools on right side of window and select Internet Options
OR
Click on TOOLS from Menu bar on top and click on Internet Options
Under General TAB - Click on Delete button
Click on Delete Files button and click Yes for the message
Likewise Click on Delete Cookies, Delete History ( if you do not want the list of websites to be displayed when you type www and the website name in address bar ), Click on Delete forms
Click Close

( By doing this you will be able to get rid of any unwanted files and website data that is stored on your pc to make you access internet much faster )

For Mozilla Firefox
Click on TOOLS
Click on Clear Recent History
Select Everything from RECENT TIME
Click Clear Now to clear the temporary files and folder


* Please rate this solution with Thumbs up and Testimony to help us improve providing support

Hi,

This should fix the issue.

First Step :

Click on Start button
Click on Run or under START TYPE HERE type the command "%temp%" without quotes (")
Click OK
A Window will pop-up ( Temporary folder )
Click on Edit from Menu bar and click Select All ( or short cut method to select all the files is Press CRTL + A
Press Shift + Del key to delete the files
Few files may not get deleted so skip those files as you can delete them later

( The files and folder listed in the folder will not harm any data/document/files on your PC as they are just temporary files and can be deleted )

Second Step :

Click on Start button
Click on Run or under START TYPE HERE type the command "prefetch" without quotes (")
Click OK
A Window will pop-up ( Prefetch Folder )
Click on Edit from Menu bar and click Select All ( or short cut method to select all the files is Press CRTL + A
Press Shift + Del key to delete the files

Third Step :

Open Internet Explorer

Click on Tools on right side of window and select Internet Options
OR
Click on TOOLS from Menu bar on top and click on Internet Options
Under General TAB - Click on Delete button
Click on Delete Files button and click Yes for the message
Likewise Click on Delete Cookies, Delete History ( if you do not want the list of websites to be displayed when you type www and the website name in address bar ), Click on Delete forms
Click Close

( By doing this you will be able to get rid of any unwanted files and website data that is stored on your pc to make you access internet much faster )

For Mozilla Firefox
Click on TOOLS
Click on Clear Recent History
Select Everything from RECENT TIME
Click Clear Now to clear the temporary files and folder


* Please rate this solution with Thumbs up and comment to help us improve providing support

Hi,

Try the steps below and they should help you.

First Step :

Click on Start button
Click on Run or under START TYPE HERE type the command "%temp%" without quotes (")
Click OK
A Window will pop-up ( Temporary folder )
Click on Edit from Menu bar and click Select All ( or short cut method to select all the files is Press CRTL + A
Press Shift + Del key to delete the files
Few files may not get deleted so skip those files as you can delete them later

( The files and folder listed in the folder will not harm any data/document/files on your PC as they are just temporary files and can be deleted )

Second Step :

Click on Start button
Click on Run or under START TYPE HERE type the command "prefetch" without quotes (")
Click OK
A Window will pop-up ( Prefetch Folder )
Click on Edit from Menu bar and click Select All ( or short cut method to select all the files is Press CRTL + A
Press Shift + Del key to delete the files

Third Step :

Open Internet Explorer

Click on Tools on right side of window and select Internet Options
OR
Click on TOOLS from Menu bar on top and click on Internet Options
Under General TAB - Click on Delete button
Click on Delete Files button and click Yes for the message
Likewise Click on Delete Cookies, Delete History ( if you do not want the list of websites to be displayed when you type www and the website name in address bar ), Click on Delete forms
Click Close

( By doing this you will be able to get rid of any unwanted files and website data that is stored on your pc to make you access internet much faster )

For Mozilla Firefox
Click on TOOLS
Click on Clear Recent History
Select Everything from RECENT TIME
Click Clear Now to clear the temporary files and folder


Also, do not login for 3 hours atleast and then try to login.


Thank you for contacting FixYa


*Please rate this solution with Thumbs Up

Hi,

If the link is broken or you get any such messages, there must be lot of unwanted files saved on your PC.

The below steps should be you resolve the issue.

Open Internet Explorer

Click on Tools on right side of window and select Internet Options
OR
Click on TOOLS from Menu bar on top and click on Internet Options
Under General TAB - Click on Delete button
Click on Delete Files button and click Yes for the message
Likewise Click on Delete Cookies, Delete History ( if you do not want the list of websites to be displayed when you type www and the website name in address bar ), Click on Delete forms
Click Close

( By doing this you will be able to get rid of any unwanted files and website data that is stored on your pc to make you access internet much faster )

For Mozilla Firefox
Click on TOOLS
Click on Clear Recent History
Select Everything from RECENT TIME
Click Clear Now to clear the temporary files and folder

Also,

Click on Start button
Click on Run or under START TYPE HERE type the command "%temp%" without quotes (")
Click OK
A Window will pop-up ( Temporary folder )
Click on Edit from Menu bar and click Select All ( or short cut method to select all the files is Press CRTL + A
Press Shift + Del key to delete the files
Few files may not get deleted so skip those files as you can delete them later

( The files and folder listed in the folder will not harm any data/document/files on your PC as they are just temporary files and can be deleted )

These above steps should keep your PC clean from unwanted downloaded files from internet which avoid your browsing and also make your internet access faster.

How to clean Cache
1. Go to tools on the menu bar in your web broswer
2. Click on Options.
3. Click on Delete Key.
4. Uncheck everything accept for Temperary Internet Files.
5. Click on Delete Button and click on delete.

This is the number one reason why web pages won't load.

Facebook was having trouble for a few days, is what they told me. Try this

How to clean Cache
1. Go to tools on the menu bar in your web broswer
2. Click on Options.
3. Click on Delete Key.
4. Uncheck everything accept for Temperary Internet Files.
5. Click on Delete Button and click on delete.

This is the number one reason why web pages won't load.