Brand new refrigerator not working

the fridge is working and the freezer is freezing so what is your problem?
what is the problem with freezer at -2 degrees? i dont understand what your problem is? ?????
is -2 not cold enough? too cold? what is your problem?? you dont say. do you know the english language? in my world, a refrig that works , but the freezer gets -2 degrees is not a problem? what is your issue ? you dont say? change the setting for the freezer.
if you want it other than -2 degrees. what is the malfunction?
you read and speak english language right?

Contact the manufacture, it is most likely going to be covered under warranty. If the knob is not removable, (check for a set screw on the side of the knob it will take a small allen wrench) Then the thermostat (temp controller) will need to be replaced, if it isn't a style that you can calibrate.

Many residential refrigerator / freezers are designed to work at temperature considerably above above freezing. Most modern refrigerator / freezer have a single electric thermostat - located in the fresh food compartment. This lone thermostat will control the compressor to keep the fridge (fresh food) section at the desired temperature (usually between 34 - 38 degrees F). The freezer will get colder regardless of how cold it is already whenever the fridge thermostat turns the compressor on.

Now that you see how the thermostat works, let's look at what happens when the fridge is placed in an unheated space - like a garage. In winter time, the temperature can drop considerably below 38 degrees. If the outdoor temperature remains cold enough, for long enough - it will affect the thermostat in the fridge. The temperature inside the fridge could drop below 38 degrees, preventing the thermostat from telling the compressor to turn on. Meanwhile, the temperature in the freezer compartment slowly rises from the normal -10 to 0 F degrees. It will continue to rise until it is the same temperature as the fresh food compartment or until the thermostat in the fresh food compartment tells the compressor to turn on again. This means the freezer contents will thaw.

If the temperature in the garage is even in the 40 to 50 degree range, the loss of cold in the fridge may not happen often enough to keep the compressor coming on often enough to keep some freezer items frozen solid - such as ice cream. Remember, water freezes at 32 degrees F, other products may require lower temperatures to remain frozen, and could thaw at 28 or other temperature.

Good luck!

freezer working,fridge not working,condenser fan ok, compressor running very hot.

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

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heatman101

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold

heatman101

If designed as most combination units, one of the two controls influences the temperature directly, the other only determines how much of the generated cold air is allowed to enter the other compartment. The typical arrangement is that setting the freezer temperature determines how often often the compressor runs; the other diverts a portion of the cold air into the refrigerator side.
Using the common thermometer for cold temperatures (~$5 US), adjust the freezer temperature for 0 to -5 degrees F (the often recommended temp.), then the other control for the desired refrigerator temperature, suggested as 35-45 F. This is the most common practice.
If you cannot balance them the way you want, reverse the procedure, setting for refrigerator temp., then freezer.

The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.

We have a Kenmore Coldspot Model # 106.8770687 and the freezer is cold and keeping things frozen, but seems to be frosting over and the refrigerator is warm at 40 to 50 degrees ... any help regarding what to check is helpful! Or a schematic / manual

I had the same problem, and it turned out to be a cooked fan motor.
I couldn't find a reasonable (less than $150) replacement motor from Haier places, but I just took the motor out and took it to an appliance repair center (in North Denver)
They said it was a standard part, charged me around $22 for a new one and I was all set.

For my replacement motor, it was a reversible design, and was initially set to go the wrong way, so I had to reverse it.