Brother CS6000i Computerized Sewing Machine Logo
Posted on Sep 08, 2009
Answered by a Fixya Expert

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The lower (bobbin) thread on my brand new Brother tangles

The lower (bobbin) thread on my brand new Brother CS6000i keeps tangling up. I have rethreaeded by the book twice, tried adjusting tension. It was working just fine unti the last bobbin change. I am on my second bobbin, 3rd time a bobbin has been filled. Help.

  • Elizabeth Handelsman
    Elizabeth Handelsman Dec 30, 2013

    If anyone out there is looking to purchase a new sewing machine...no not buy this one! It is a hot mess, and will cause you much more aggrivation than anything else. Has anyone else found this? I defiantly saw at least 5 or 6 others on the Brother site who were posting questions of a similar nature, and the onlyadvice given is to make sure the needle is sharp, and the machine discs are clean and lint free. If coarse they are! I haven\'t been able to sew one thing!

  • Anonymous Mar 14, 2014

    Brother cs6000i keeps like binding and stops e6 error and beeps several times Does it need oil and how do I do that acts like it is binding somewhere even with no thread in it

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1 Answer

Hassy

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  • Brother Master 1,388 Answers
  • Posted on Sep 08, 2009
Hassy
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Joined: Jan 14, 2008
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Please TRY the solution BEFORE giving your considered rating.
Specific detail on bobbin case adjustment (with picture) near halfway down reply, the remainder will help you achieve a balance of top and bottom tensions.

Ensure that all is clean and free of lint and jams, this is the most likely cause....now for tension troubleshooting .......

This solution is for tension problems...if you cannot form any sort of stitch, the issue is quite different, so please let me know if you need a different problem solved.....

It is quite long, but just work through each section in order.

The "knotting up" can reveal a lot. If you have loose threads on one side or the other, the tension on the opposite side will be the culprit.

QUICK SUMMARY FIRST:
Ensure sharp new needle,
Thread guides and Bobbin are Clean & Clear of lint
Set Top Tesion to 4 ....then....
Balance Bobbin to suit.

TOP THREAD TENSION:
If the looping threads are on the underside as you sew, it is the top tension. Top tension ought to be between 4 & 6 (this variation to allow for the different weights of fabric in your projects).

IS YOUR NEEDLE SHARP ?
If you are using a needle that has seen quite a deal of work, or you suspect it may be blunt, change it for a new one !

TOP TENSION & GUIDES:
Make sure that when you thread the machine the presser foot is up so the thread goes between the discs and not to one side, top tension between 4 and 6, and that you have threaded through all the guides, including the last one, usually on the needle arm, just above the needle clamp.

It may be there is lint trapped between the discs, this will keep them slightly apart and reduce the actual tension, sometimes dramatically.

If tensions appear correct, and the thread is definitely in the channel between the discs, but still too loose and looping, try raising presser foot and remove your thread.

Now, with a 2" (50mm) wide strip piece of fabric 8 - 10" (20 - 25cm) moistened with methylated or denatured spirit, gently insert the fabric strip and clean between the discs with a see saw / to and fro action.

In the worst cases, gentle use of a needle to pick & remove the jam may be necessary, but be very gentle and make sure the tension is set at Zero and the presser foot is raised, (to disengage tension plates).... do not gouge or score the plates, they need a polished surface to work correctly.

BOBBIN TENSION:
Far less common, but if the loose threads are on the top, it is bobbin tension that is loose, it too may have lint in the spring and be giving a "false" tension.

I would not recommend fiddling with bobbin tension without good reason, it may end up with missing small screws and spring pieces, however, you can take the needle plate off to clean
the hook race area (where bobbin case sits)

...this is just good housekeeping, my wife does this every time she replaces the bobbin....

just take it out and clean the bobbin case and the fixed metal hook race with a small brush to remove lint. If there is a significant amount of lint, use a vacuum and small brush to get the worst.

Then wipe all this area with a cloth or cotton bud (Q tip) moistened (not soaked) with methylated spirit, especially if there appears to be fine dirty deposits....oil and lint combine to conspire against you.

If it seems likely that you ......really ....do .....actually .....need .....to adjust the bobbin case, first check there is no lint trapped in the metal spring where the thread is tensioned.

TOP LOADER:
Drop-in Bobbin case will look similar to this image with the tension screw in the middle of the metalwork....

The lower (bobbin) thread on my brand new Brother  - 4c76dc1.jpg ...the other screw at one end is holding it all together, so beware....it is not a tragedy to undo the whole lot and clean it, but very gingerly and lay the bits out in sequence and orientation, or you risk tearing your hair out !

FRONT LOADER:
....this is a bobbin case from a front loading machine and works in a very similar fashion to the top loader with drop in bobbin, again, if you dismantle it, take care so you can put it all
back properThe lower (bobbin) thread on my brand new Brother - 165ca5c.jpgmg src="/uploads/images/165ca5c.jpg" alt="165ca5c.jpg" class="h_mi" /> FINISHING UP
GETTING THE BALANCE RIGHT:
When you are certain there's no trapped lint in top tension or bobbin, set the top tension to 4 and the bobbin tension to a point where you just begin to feel resistance.

Try using good quality thread of contrasting colours so you can more easily spot the changes.

Set your zigzag to one width less than maximum (eg. 5 of 6 ...or... 4 of 5 etc) and sew a sample for a few inches and check the result.... adjust the bobbin tension screw very little at
a time, perhaps 1/16 of a turn.

You may find you are playing with this balance for some little while and if you are putting the needleplate on and off each time begin to think it cannot be correct to do this.....BUT....it is,
and eventually, you do get a "feel" for the correct tension and then it happens quite quickly.....as a user you won't be doing it very often unless there is lint built up (or are there small hands at work around the house !?!?!)

OTHER ISSUES:
If you live near the ocean as we do, salt air can play havoc with metalwork inside and out, so to help minimise this, keep a few small packets of dessicant (silica gel) in your machine
case....no case ? then make some sort of cover !

Same applies in any damp or humid environment, keep your machine dry and dust free.

Budget for a proper full service every couple of years (more often if heavily used) and if you don't use your machine for a few years, be aware that old oil will dry out and combining with
dust and form a "clag" like glue (another reason for some sort of cover, even a teatowel !)

FINALLY, A WORD ON THREAD:
If it is worth spending the time, energy and money on making something that you would like to give lasting enjoyment......use quality thread, .......it may seem to cost a little more at the
time, but the results, ease of use and added longevity will be worth the extra, and as a bonus, your tension troubles may be fewer and further between, because there is a more consistent diameter with good thread, and less compensating to be done by your tension plates and less thread breaks

Best Wishes
Martyn
Bargain Box in Australia

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Related Questions:

0helpful
1answer

I have a brother sewing machine cs6000i problem. I receive an E-6 error code, even if I remove the top and bottom threads. The motor makes a terrible noise with or without thread. Help! Monica

Hi there
Q: What does E6 error message mean? A: The motor locked up because thread is tangled Q: How to fix E6 error message? A: Do the following:
  • The upper thread could be tangled. Remove the upper thread and any loose threads. Raise the pressure foot, raise the needle to its highest position and rethread the machine.
  • Remove the bobbin and bobbin case to clean any lint or loose threads. Install the bobbin case so that the projection on it aligns with the spring. Then install the bobbin into the bobbin case.
  • The needle could be bent. Replace the needle making sure the flat side is facing the back.

All best take care Clive
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1answer

My bobbin thread keeps getting tangled...the machine is brand new, I've triple-checked the tension, my needle is sharp, and there is no lint. Please help!

hi, well i going to state something silly so please don't have a go because they are excellent sewing machines,. is it tangling under underneath ?? the footer plate ,

Okay main cause that people over look, Thread diameter ???

Have you fed the thread correctly ???

Does the tension actually make the thread harder to pull, this is a very common problem , has the tension dial has become damaged or simply not assembled correctly ???

Regards
Rob

www.electronicrepairs.co
1helpful
2answers

I keep getting error E6 on Brothers CS 6000i- I cleaned the thread several times and when I try to restart sewing it happens again. I've removed the bobbin and re-threaded and it keep jammin and beeping....

The motor locked up because the thread is tangled.
Solution:
Remove the tangled thread before continuing the operation.
Clean the bobbin case to remove the tangled thread.
After cleaning the bobbin case, insert the bobbin case properly.
If the needle is bent or broken, replace the needle.
Then, thread the upper thread properly, and continue the operation.
0helpful
2answers

Machine is showingE6

The motor locked up because the thread is tangled. Remove the tangled thread before continuing the operation.Clean the bobbin case to remove the tangled thread. After cleaning the bobbin case, insert the bobbin case properly. If the needle is bent or broken, replace the needle.Then, thread the upper thread properly, and continue the operation.
brother sewing machine
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I am using my new brother CS-60001 sewing machine for the first time and I can't stop the bobbin thread from tangling. I feel the machine is threaded correctly, the bobbin thread is tightly wound and...

Hi. You "feel" that the machine is threaded correctly? You should probably completely pull the thread out and start over, making certain that it is threaded correctly. Once that is done, double check to make sure the thread is pulled all the way into the tension discs. Make sure also that you have lowered the presser foot. Is the bobbin inserted in it's case correctly? Every aspect is critical to proper function. You may also want to revue your manual.
0helpful
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First the top tension started being loose, so I changed the tension different ways and tried to fix it...now the thread is getting all tangled up under the fabric and is locking up. Also giving me the E6...

Do you mean the stitching on the top of the work was loose? If so, you should check the bobbin tension. Make sure you have the thread pulled under the tension plate or spring on the bobbin case. Tension should be just enough that you can suspend the bobbin in the case by the thread (think yo-yo). Upper tension should be tighter than lower. Make sure you put the presser foot down.
0helpful
1answer

I keep getting the E6 (tangled thread) message on my Brother CS600 when I try to sew. I have check for tangled thread and cannot find any. Could it be that the bobbin case needs to be replaced? It seems...

is the bobbin case damaged in any way?
try turning off the machine & unplugging it & then replug it back up & turn it on & see if that clears the computer parts of the machine
if it still shows a E6, then you can replace the bobbin case or you might even consider having it serviced
0helpful
1answer

Thread is tangling on the lower bobbin

check the needle first.Bent or spurred needles will result in this action.
0helpful
2answers

Tangled thread

Ask at the shop where you bought it, take a sample and arrange a time to meet & discuss if it is under warantee.
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