Have broken the glass on a new world hotplate unit. Hotplate number CKG 21822. G.C No 11.641.19. G.C No 079513 cover top assembly brown part number 931337000. Hotplate unit is ok but require a replacement glass. can you help?

Turn off the cooktop at the power supply. Leave off for 15 minutes and try again. If it reoccurs, something failed when the power went off. Schott Ceran is the Manufacturer and type of glass the cooktop has. You will need to get the name of the cooktop manufacturer and the model number. There should be a sticker underneath the cooktop with these details.

A hotplate of that size requires a designated plug. It must be wired correctly with the right wire size to handle 15 amp. If the wiring is sloppy or is just one of 12 plugs and or lighting on that circuit it will trip the breaker if it is working flawlessly. Also never use an extension cord with it.

I haven't heard of this problem before. If you do press down and the hotplate starts to work we know that the hotplates are okay. The only thing this could be is an internal problem inside the hotplate controller, possibly with the contacts. The controllers will need replacing.

I assume you are talking about general pilot light which illuminates when you turn any of the four hotplates on. This light gets its power supply from the hotplate contollers. The controllers generally have a pilot light circuit which links all 4 controllers to the pilot light. I haven't seen this problem before. Either a small amount of power is escaping across the pilot light contacts inside the controller or the pilot light is getting a feedback from another source/fault in the cooktop. The only solution is to dismantle the cooktop and use a voltmeter or similar to trace the fault. Unless you understand how the problem occurs it's probably best to call a repairman.

This would normally mean that the hotplate controller if faulty. It is not a common occurrence but it does happen.

Most common fault is the hotplate element is faulty and requires replacement followed by a burnt off terminal at the hotplate terminal followed by a faulty control switch.

Hotplate heating on high only when control is on low - faulty hotplate control.

I have a T172 model which also has a dual circuit hotplate.

In the control area you should find a dual circuit control pad - this has two concentric circles on it. With the hob switched on, pressing this button will chnage the mode of the dual circuit hot plate bewteen:
1. Just the inner part
2. Both the inner and outer together.

When the hob is switched off using the Standby control pad, it remembers which mode was selected and will therefore work the same next time it is switched on. However, it is worth noteing that when the mains power to the hob is interuppted, either by an isolator switch/breaker, or a power cut, the hob defaults back to just the inner ring mode.

hi my name is mark, yes most manual gas valves can be disassembled and lubed. you will need gas valve grease. remember a little goes a long way and shut off the gas to the unit before disassembly.

Remove hotplate and oven control knobs. Under the 2nd and 5th knobs is an extra screw which holds on the front cover. Unscrew these and free the cover then access is gained to the screws (2 on each edge) which removes the plate to which the regulators are fixed.Remove the faulty regulator by unscrewing it from the plate,(2 screws) It is an easy job then to install the new part taking care to put the correct wires on the correct terminals. Reassemble, job done!