My dell laptop gives a blank screen
black screen problem
It is related to bios enabled computrace models. It has happened twice to my dell 1525 I bought it 12/08. The software used to image your recovery partition is incompatible with the two tiny hidden partitions computrace uses. Computrace gets corrupted and shuts you down like you stole the laptop through no fault of your own. All of you data is still there so don't worry.
According to dell, you have to remove the hard drive, download your correct bios from their site using another computer of course, and while the hardrive is still removed, flash the new bios and then reinstall the hardrive and it should work fine with all your data intact.
I found this tech update at dell's website this problem goes back to 2005 but the most recent update was dec. 2008 and includes many laptops including the 1500 series.
Computrace freaked out and completely disabled your system. You can send it back or follow the instructions in the update if you are out of warranty.
I am a graphic designer so I needed to finish a project, so I did this to get it running again, backed up my data, and sent my laptop back for a replacement.
I have included part of the update and the Dell web link for you below.
Certain Dell™ Portable Systems Display a Black Screen with a Flashing Cursor when Booting from the Hard Drive
This issue only occurs on Dell portable systems that shipped after Oct. 31, 2005, and have the following configuration:
Affected systems manifest the following symptoms:
Altiris Backup and Recovery software uses an atypical mechanism to hide a partition within the system volume. This mechanism involves hiding valid data relating to the Altiris Backup and Recovery software in marked blocks that the operating system is designed to ignore. The installation process for Altiris also leaves table entries that store directory information for NTFS. These entries are formatted differently than those normally observed on an NTFS-formatted partition. These changes were not anticipated, and we are not aware of any other product that uses the file system in such a manner.
http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&dl=false&l=en&s=gen&docid=2A28448CB118EBAFE040A68F5B2854D5&doclang=en&cs=
I hope this helps.
I have a dell mini 1012 and when I turn it on getting black screen no dell logo, no beeps, I know it boots into OS but can not see anything on screen. Tried fix for corrupt hibernation file. Holding function key and power button at same time, this is for Windows 7 but I am running Ubuntu 10.10, tried to drain flea power by removing battery and AC adapter holding power button for 30 secs. Same thing, no dell logo just black screen. Could it be a loose LCD connector or video card is crapped out? Any ideals? I have not taking apart yet, may check LCD connectors or possiby reseat RAM memory I have other RAM I can try, I have not been able to find any information/help for this issue so far.
Pano mo mag activate ang scrol lock sa dell laptop? nd ko kasi alam kasi e.isa lang ang numlock ( scol lock ) sa dell laptop ko at if press koh ang numluck umilaw pls help me send the answer at my email ad please po [email protected] wait ko po.. nawala kasi ang manual ei
Hi!
black screen at startup? do you still see the Dell logo at startup? try pressing Fn+F8 at the same time at the black screen and see if it works. Or else, try a working external monitor and check if its a OS problem or a screen problem. You can also run a diagnostic test by holding down the Fn key while its off and then press the power button while still pressing on the function key to check if you will still see the diagnostic test for the LCD.
:)
Karlox
748 views
Usually answered in minutes!
I have a dv hp pavilion 9000. The screen was blank when I open it up this morning. Please help me.
John
internet blank page
When I opened up my computer this morning - the Dell start up screen came on and then the screen went blank? help! what should I do to fix it?!?!
"Spyware threat has been detected in your PC......" screen appears after start and then blue screen appears also.
black screen
×