Don't know how to transfer incomming calls, keep loosing someone

Panasonic KXDT321 Phone
Conference call Call party 1 and speak
Press transfer
Call party 2 (press 9 for outside line if needed)
Party 2 answers
Press transfer then 3 speak to all three people
Repeat if required

If you know where your phone box is where the lines enter your house you can take the cover off and see if there is a wire loose or broken.I don't know how your service provider is but several of them have seal on the boxes and get upset if you try to repair it yourself so you might want to have them send someone out to check. With most phone companies that I have worked with if it is on their side they will fix it for free but if it is on the incoming line then they will charge you. Hope this helps you some. Thank you.

To transfer calls you keep the line open, hit transfer, message, and type in the extension.

The two short rings is telling you that the call is either a transfered call (answered by someone else and transfered) or answered by an auto attendant and transfered. Watch the ringing phone when the call comes in and see if the intercom LED blinks.

Bill C. www.dyna-tech.us

This is what is in the user manual about the ligth means
Red Someone else is using the line.

Flashing red fast Incoming call.
Green You’re using the line.
Flashing green Line on hold.
Flashing red Line on hold by other stations.
Flashing yellow Incoming call transfer

Hi and welcome to FixYa,

Initially, your concern could be:

• call conferencing, where in you will call somebody to join a current call; or
  
• call forwarding wherein your incoming calls are re-directed to another number
  

If you can post back the specific model number, then we can probably come up with more detailed assistance.

Hope this be of initial help/idea, do postback here how things turned up or should you need additional information. Good luck and Thank you for using FixYa.

There is a feature that most dealers do not activate called "Voice Mail Transfer" which transfers an incoming call to a person's (or department's) voice mail box. Forwarding calls to someone's mailbox is not possible without special programming by a certified dealer.

We have a support package that allows us to make all the changes you need over the Internet for a flat annual fee. If you want your whole system to work properly and all changes to be made for you at a flat budget, call us at 877-236-8376.

sounds like the phone transfer numbering is out of sync or someone thinks its funny to send there transfered calls
i would go with the lessor of 2
phone numbering extensions example=

say you want to call someone at 2430 ext. but it takes you to 2340 that would be phone interupt extention box

the phone company who installed the software should come out and make sure the extensions are to the correct offices its there service but you pay for quality service to know and see it works

to send back calls just transfer back to secretary switch board the secretary will know what to do

Press transfer then dial 9 plus the phone # you want to transfer to. If this does not work , you may be restricted in software from trunk to trunk transfer.

If your phone is fully charged and turned on I DON"T KNOW (IDK)