KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator Logo
Posted on Dec 08, 2007
Answered by a Fixya Expert

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Drain pan leaking?

I have water leaking out from underneath the refrigerator. I have turned off the water supply to the ice maker / water dispenser. The leak is still present. Do you know where to locate the defrost drain pan? It is a Kitchenaid Superba Side-by-side.

  • 6 more comments 
  • Anonymous Dec 11, 2007

    I have the same problem and the drain/drip pan is a plastic pan under the freezer side. It just slides out from the front. I can see corrosion on one of the metal tube lines so I am calling in a repair guy. I'll post what they tell me.

  • Anonymous Jun 09, 2008

    the water is leaking out under the kenmore side by side, all connections seem ok but the drain pan is full and over flowing. can't seem to remove it easily, where is this water supposed to go. I can hear nothing running that would evaporate this water in the drain pan. gary

  • schroederius Jun 10, 2008

    I just spent over an hour sticking a sponge into the drain pan and
    soaking up water, then squeezing it out into a bucket, repeat until hot and irritable, to drain the
    absolutely full drain pan that was overflowing. I see no easy way to remove this drain pan, and my wrist is raw from pushing across wires into a small opening. I don't know yet whether this water was accumulated over years, or if something has gone terribly wrong - this was uncovered when a dog treat rolled under the fridge, and I sloshed water around moving it to find it. I guess I need to check periodically - say, tomorrow - to see if the pan is filling up again.

    This Kitchenaid side-by-side fridge has ALWAYS had the sound of trickling water periodically, but I've never seen the drain pan full before. It's 7 years old - not actually a Superba Architect, it's a KSRG25 Superba unit, but this is the closest match Google provided that I've found.

    Any suggestions? I have an even older fridge, that ISN'T EnergyStar, that I've been thinking of replacing, but I sure don't want to replace the NON-LEAKING fridge while keeping the LEAKING one...




  • Lori LaVigne Sep 04, 2013

    And how did they fix the problem. Not calling the repair man over this. It has to be simple, just how do you get to it?

  • Anonymous Mar 16, 2014

    Water leaks from under my kitchenaid side by side frige and its not coming from the water inlet valve how do I find and fix the leak

  • Anonymous Mar 16, 2014

    Water leaks from under my kitchenaid side by side frige and its not coming from the water inlet valve how do I find and fix the leak

  • Anonymous Mar 17, 2014

    Kitchenaid Superba KTRS25Q Refrigerator water dispenser leaking

  • Anonymous Mar 22, 2014

    defrost water overflows refrigerator compartment

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  • Master 410 Answers
  • Posted on Dec 12, 2007
Anonymous
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Joined: Dec 11, 2007
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There is a drip pan located underneath you ref but most likely your prob is a plugged drain line coming from the freezer. when you ref goes into automatic def the water doesnt run out into the drip pan but instead onto your floor..

you can clean the drain line by removing the rear cover in the freezer compartment and using hot water to thaw the drain below the evap coil.

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Hello - There are many reason for this issue to occur, for example the refrigerator could have a crack in the defrost pan, a defrost drain line blockage, a leak from the water supply line for the dispenser or ice maker, but most cases water leaking inside and draining through the refrigerator cabinet. Try confirming that the vales are tightened. If the connection is still leaking, turn of the water supply line to the water valve and take the connection apart. You can try using Teflon tape when retightening the connection to ensure a good seal. If these suggestions prove to be ineffective contact a professional to move forward accurately.

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Hi gregchudson - There are many reason for this issue to occur, for example the refrigerator could have a crack in the defrost pan, a defrost drain line blockage, a leak from the water supply line for the dispenser or ice maker, but most cases water leaking inside and draining through the refrigerator cabinet. Try confirming that the vales are tightened. If the connection is still leaking, turn of the water supply line to the water valve and take the connection apart. You can try using Teflon tape when retightening the connection to ensure a good seal. Should this suggestion prove to be ineffective contact a professional to properly diagnose and repair the refrigerator.

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I just bought a used Maytag Refrigerator MSD2454GR.I want to hook up the water. Underneath their are two(2) lines disconnected. One to the door and one to what looks like the drain pan.Is their a part...

there is nothing missing, the one to the drain pan is coming from the freezer, The one going to the door, is going to the water dispenser. If you pull the fridge out and go behind, you will also see one going up to the ice maker. At the bottom of the fridge in the back, remove the cardboard panel. Once removed you will see the water inlet valve with two lines leading from it. (The one going to the door and the one going to the ice maker. At the front of the water inlet valve is where the main connection gets hooked up to supply the water. Remember to use teflon tape or it will leak. Hope this helps
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Hi this problem could arise due to various reasons so lets find out what could it be the cause.

1)In the back of your freezer compartment is the drain hole. It's very common in GE for the drain to freeze up. With the drain hole plugged up, your freezer will continue to defrost the evaporator, but not the water in the drain hole. So the water builds and freezes, builds and freezes until it eventually overflows into the air diffuser for the fridge causing the leaky fridge problem."Heat Probe" that can be installed.This will prevent water from freezing up in the drain hole allowing it to drain as designed

2)Inspect the door seals and the sides of the refrigerator around the doors. If you see any beads of water or moisture, then the door seals may be failing to create an air tight seal which causes the cold air from the refrigerator to escape and form condensation around the doors. Sometimes you can solve this problem by applying a light film of gasket lubricant to the existing seals or just cleaning them of any debris with a warm soapy rag. If they still don't seal well after you apply lubricant, or clean them, you may need to replace the entire seal assembly.

3) If the water is coming from the freezer but you think that the defrost drain pipe is clear, then it may be coming from the ice maker. Check the ice maker for cracks in the unit's body or a misalignment of the water supply line. Make sure that the water supply spout in the freezer lines up with the ice maker's water supply cup.

4)Check the ice maker copper water supply line, your ice maker water filter, and the plastic ice maker water supply tube for any cracks, splits or connection leaks. If you find any leaks, remove the leaking part and obtain a replacement at the hardware store.

5)Your leaking refrigerator may just have a cracked or damaged drain pan. Your fridge regularly drains water into this pan to prevent water pooling in the fridge itself. Evaporation takes care of the rest. Look underneath your fridge where the drain pan sits and pull it out for inspection. If it has a crack or is otherwise damaged, contact the appropriate retailer about getting a replacement as soon as possible.

6)If your leaking refrigerator is draining inside as opposed to onto your floor, you're probably dealing with a clogged defrost drain. Your fridge is constantly producing condensation inside the freezer, and that condensation drips down the defrost drain into a drain pan underneath the unit. This defrost drain can become clogged with debris or, more often, it freezes shut. Look in your refrigerator manual to locate your defrost drain, and take the appropriate steps to unclog it (inundating your drain with warm water will often do the trick).

Note:Switch you Refrigerators for more than 8 hours and let the frost melt fully use hair dryer and now switch on and check you are getting leak.

post a comment for further assistance.

Thank you for using fixya have a nice day:-)
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To make sure take off the toe panel to the frig. If you have problems taking the toe panel off don't worry, they need to be yanked. Start on on side and really give it a tug. Once you get that off you will see how it clips in and you can remove the other side with ease.

Now, if it is not leaking currently, have someone get water from the dispenser while you are on the ground watching. You will be looking at the filter mind you, underneath the frig. You should be able to see it dripping right into the pan.

Now of course you could have another leak, but that is most likely what has happened. Passed that, you will have to see the leak to know what is leaking. You can get water from the dispenser, but if that doesn't work you will need to wait for the ice maker to make some ice. Then you can see if that is the problem.

To simply cut off the water supply to the ice maker you would just need to turn the ice maker to the off position. Then it would no longer ask for water :)

If you need anything else let me know! good luck!
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