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The fan does not seem to be receiving the signal from the remote.
I hung this fan yesterday, and when I turned the breaker back on the fan came on by itself, however, it would not respond to the commands of the remote. I checked, rechecked, and rechecked, again to see if I wired it properly, and I did exactly as the instructions showed. I can't change the sppeds or even turn it off without turning the breaker off. I then tried changing the codes, but no success there either. Any thoughts before I yank this thing out of the ceiling and haul it back to Home Depot. I've hung quite a few fans in my life, even the ones with the remote control, but have never seen anything like this. Any clues?
Re: The fan does not seem to be receiving the signal from...
Check first your remote control by using AM Radio, set the radio ON press your remote near the radio anttenna then adjust slowly the tuning until you hear a signal correspond to the remote cont as you press it. If there is signal then your remote control is Okay. If remote are good, check the receiver of the ceiling fan.
Re: The fan does not seem to be receiving the signal from...
Unfortunately, if you have confirmed correct wiring, correct dip switches, and good battery, you either have a faulty reciever or remote. But before you remove the entire ceiling fan, take just the remote set back to home depot, they shouldn't have a problem swapping just the remote and receiver
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Go to your circuit breaker or fuse box, and turn off the power to the fan you will be programming.
2
Turn the fan's remote control over, and remove the battery
compartment cover. Take out the remote's 12-volt alkaline battery, and
set it aside.
3
Match the DIP switches inside the remote's battery compartment with the DIP switches on the fan's receiver unit.
4
Reinsert the 12-volt alkaline battery into the remote's battery compartment, and replace the battery compartment cover.
5
Go back to your circuit breaker or fuse box, and turn the power to your fan back on.
6
Press the "Hi," "Med" and "Lo" buttons on the remote control
in quick succession. Complete this step within 20 seconds of completing
Step 5. The remote is now programmed and ready to operate your fan.
The beep comes from the receiver in the fan hub. If no beep, I would suspect the receiver is not responding to the remote.
Reasons could be:
- loose connections to/from receiver or,
- with bad luck, the receiver could have failed already (loose conections could cause premature receiver failure) or,
- the fan pull-chain switch is off -- your scenario does not allow for the chain being pulled during the 5 hours the fan was not run, but who knows... or,
- receiver/remote are out of synch (set on different frequencies). Are there dip switches in receiver/remote to set frequency, or is the frequency set by the remote with a combination of button pushing? If the latter, maybe the frequencies for the two are were accidentally set out of synch...
If it is tripping the breaker it has a serious load on it! You either have a dead short, like a wire being pinched by the cover, or pinched against the box or something like that, or a bad receiver. I really doubt that this is a receiver problem though. That would mean the load is all from the fan, and something would be smelling hot. If it tripps the breaker without the fan trying to come on, I would just about guarantee that a wire is being shorted to ground somewhere.
I believe there is a dipswitch, and a non- dipswitch version. To sinc the remote to receiver, shut power off to the fan receiver by either a switch or breaker for about 10 minutes, turn power back on and press Hi, Medium, Low on the remote in that order. this should get them "talking" again. If this does not work, contact toll-free Jason at Fan Man Lighting 1-866-600-3267, he has 30 years experience with casablanca
If you haven't already done so, replace the remote's battery with a brand new one . Make sure the replacement battery is NEW AND UNUSED, AND WAS PURCHASED RECENTLY, SO IT IS FRESH. Make sure it is installed properly, making good electrical contact, and the proper polarity is observed. Was the remote dropped, sat on or stepped on? Was a liquid spilled on it? Did your pet chew on it? Are any of the buttons loose or stuck? If the remote seems ok, try removing 120 volt power from the fan by turning off the circuit breaker or fuse an your homes main electrical service box. Wait 30 seconds, then turn 120 volt power for the fan back on. This may reset the speed control in the fan unit. If it does not cure the problem, consult a professional electrician, or replace the fan, whichever is more cost-effective.
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