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Dennis Davis Posted on Jul 21, 2019

My DHC is not heating the water as hot as has been for years. seemed to happen after the hot water was run for a long time accidentally

1 Answer

Don Walper

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  • Contributor 36 Answers
  • Posted on Oct 07, 2019
Don Walper
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Joined: Jul 13, 2007
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Have you drained the sediment from tank?

5 Related Answers

Anonymous

  • 248 Answers
  • Posted on Oct 11, 2009

SOURCE: runs hot then cold

overheat stat call service engineer

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Rod Davies

  • 150 Answers
  • Posted on Nov 25, 2009

SOURCE: Boiler recycling when in DHC mode and water

First check pressure over 1 bar ok then-
1. check flow - is it adequate - a little less than the cold tap ok then -
2. does the boiler initially fire up on low hot flow but alternate as u say
If answers are 1. no but 2. yes then check for a furred up secondary heat exchanger
if 1. yes but 2. no [that is the water not the heating] goes hot / cold and if the boiler goes out when the water goes to cold then it's the diverter valve, either to replace or if it is one which has a internal diaphragm-replace that

A

Anonymous

  • Posted on Oct 31, 2010

SOURCE: The water heater "Stiebel Eltron

I am a free answerer, and I specialize in giving you resources for free
The paid answerers may have a person who knows your product and the problems associated with your model.
I believe they offer a refund if the 'fix' doesn't work.
The manual might also have troubleshooting.

Each day I see 20-25 unanswered questions about tankless water heaters.
And the day before, there were same number of unanswered questions about tankless products.
The number of questions shows the complexity of the machines, the brand-specific-ness of the problems, and the inability of the manufactures to take care of their customers.
If I understand correctly, the manufacturer will refer you to the installer.
There are not many ways a do-it-yourself-er can fix a tankless.

http://www.thetankatwaterheaterrescue.com/forums/forum3/

kel1guy2002

Kelly

  • 3740 Answers
  • Posted on Apr 10, 2011

SOURCE: I installed a dhc tankless heater, but when I open

Hi and welcome to FixYa, I am Kelly.

What is happening is that your cold water flow is greater in volume (gals per min) than your hot water. So when you open the cold water it is mixing with the hot water inside the faucett or shower plumbing and actually reverse flowing back into the hot water heater plumbing. The reverse flow slows the water flow sensing turbine inside the heater and it is thinking that there is not any water flow. (There isn't actually due to the equalization of water pressure when you open the cold water faucett) Since this is a safety feature of the tankless heater to keep it from overheating, it shuts off.
Somewhere in the hot water plumbing there is a major restriction. It may very well be the internal plumbing of the tankless hot water heater or the flow detector design.

There are 2 ways to correct this. The easy way would be to restrict the available cold water flow. You can do this by installing another shut off valve inline with the cold water plumbing and just not open the valve all the way. You would have to adjust the setting so that the hot and cold water can be on at the same time and the hot water heater stays on. The hard way is to locate the hot water flow restriction and eliminate it.
It is possible.... if you have a flow restrictor in a shower head or a screen in a faucett areator that they are partially clogged. Clean any flow restrictors and screens then see how the hot water heater performs before you start modifying plumbing.

Thanks for choosing FixYa,
Kelly

hichbiri

Huseyin Huseyin

  • 3469 Answers
  • Posted on Jun 08, 2016

SOURCE: Why newly installed DHC 8 water heater not heating water.

hi, if this is a major domestic appliance installation issue you might be best served by getting a professional / qualified technician to look at it. There are safety concerns where such installations are involved. Investigating yourself might, in any case, invalidate any warranty you might have on the hardware concerned.
Good luck with this Brian

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Related Questions:

0helpful
1answer

What will happen if I accidentally reverse the hot and cold pipes going into my electric hot water heater during installation?

You should be OK as long as you caught the mistake BEFORE the heating elements heated up. Water will flow from either side so you should be OK as long as you had water in the tank before turning on for any length of time.

I’m happy to help further over the phone at https://www.6ya.com/expert/david_66a56a0239b6ab32

0helpful
1answer

What will happen if I accidentally reverse my hot and cold pipes going into my hot water heater

Water will fill the tank from either side. As long as you had the tank full before turning on the heating elements you should be ok

I’m happy to help further over the phone at https://www.6ya.com/expert/david_66a56a0239b6ab32

0helpful
1answer

I installed a dhc tankless heater, but when I open only the hot water everything is ok, but when I open the cold water at the same time the heater turns off.

Hi and welcome to FixYa, I am Kelly.

What is happening is that your cold water flow is greater in volume (gals per min) than your hot water. So when you open the cold water it is mixing with the hot water inside the faucett or shower plumbing and actually reverse flowing back into the hot water heater plumbing. The reverse flow slows the water flow sensing turbine inside the heater and it is thinking that there is not any water flow. (There isn't actually due to the equalization of water pressure when you open the cold water faucett) Since this is a safety feature of the tankless heater to keep it from overheating, it shuts off.
Somewhere in the hot water plumbing there is a major restriction. It may very well be the internal plumbing of the tankless hot water heater or the flow detector design.

There are 2 ways to correct this. The easy way would be to restrict the available cold water flow. You can do this by installing another shut off valve inline with the cold water plumbing and just not open the valve all the way. You would have to adjust the setting so that the hot and cold water can be on at the same time and the hot water heater stays on. The hard way is to locate the hot water flow restriction and eliminate it.
It is possible.... if you have a flow restrictor in a shower head or a screen in a faucett areator that they are partially clogged. Clean any flow restrictors and screens then see how the hot water heater performs before you start modifying plumbing.

Thanks for choosing FixYa,
Kelly
0helpful
1answer

Is there a way to clean or replace the heating element on an eltron dhc 6-2. it appears that the element might be cover with calcium and doesn't heat the water.

Yes, use vinegar. The best way is to shut off the water and electricity. Use a bucket with a quart or two of vinegar. Get an inexpensive submersible pump used for small water features or aquariums. Find the correct connections to be able to run from the pump to the "in" side of the heater, and then from the "out" (or hot) side run a nother hose that wil dump straight into the bucket. Turn on the pump and it will circulate the vinegar through the system and clean all the deposits. This should actually be done every 6 months or so, but the manufacturer doesnt tell you that because they want you to buy more water heaters. See if this fixes the problem, however, if it has gotten to this point, sometimes it shorts out the electrical and causes damage to the electronics. We will hope for the best but this is how to clean all the deposits out.
0helpful
1answer

No hot water!! For some reason it is not heating the water!?

is the heating element still good. Was it on when no water was running thru it?
0helpful
1answer

Hi, I just got my new DHC 10-2 today, the installation was easy but I have a problem. The problem is that heating is not constant. Once I mix the cold and hot water I should have an uniform temperature but...

This electric demand water heaters has one heater element. The flow switch turns it on. The thermostat cycles it on and off according to temperature. There is no medium.
You need to run the sink on hot while you take a shower. This kind of cancels out the savings on electricity.
Or get a higher flow shower head. Your screen on the shower head may be partially fouled.
Here is the brochure. It shows the flow rates for the different models.
http://www.stiebel-eltron-usa.com/sites/default/files/pdf/brochure-dhc.pdf
0helpful
1answer

The water heater "Stiebel Eltron

I am a free answerer, and I specialize in giving you resources for free
The paid answerers may have a person who knows your product and the problems associated with your model.
I believe they offer a refund if the 'fix' doesn't work.
The manual might also have troubleshooting.

Each day I see 20-25 unanswered questions about tankless water heaters.
And the day before, there were same number of unanswered questions about tankless products.
The number of questions shows the complexity of the machines, the brand-specific-ness of the problems, and the inability of the manufactures to take care of their customers.
If I understand correctly, the manufacturer will refer you to the installer.
There are not many ways a do-it-yourself-er can fix a tankless.

http://www.thetankatwaterheaterrescue.com/forums/forum3/
0helpful
1answer

Boiler recycling when in DHC mode and water alternates hot then cold, back to hot every few minutes. Could it be pressure / flow rate.

First check pressure over 1 bar ok then-
1. check flow - is it adequate - a little less than the cold tap ok then -
2. does the boiler initially fire up on low hot flow but alternate as u say
If answers are 1. no but 2. yes then check for a furred up secondary heat exchanger
if 1. yes but 2. no [that is the water not the heating] goes hot / cold and if the boiler goes out when the water goes to cold then it's the diverter valve, either to replace or if it is one which has a internal diaphragm-replace that
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