Icemaker only dispenses crushed ice

Good Afternoon Friend,

I understand that the ice maker in your Frigidaire refrigerator, model# FRS23H7CS, is crushing your ice, but will not dispense the crushed ice. It sounds like the dispenser is possibly jammed. Follow the following steps for a possible resolution:

1)The ice has melted and frozen around the auger due to infrequent use, temperature fluctuations, and/or power outages. Remove the ice container, thaw, and empty the contents. Clean the container, wipe dry, and replace it in the proper position. When new ice is made, dispenser should operate.

2)Ice cubes are jammed between the ice maker and the back of ice container. Remove the ice cubes that are jamming the dispenser.

3)Ice cubes could be frozen together. Use the dispenser often so that cubes do not freeze together.

4)The ice cubes are hollow or smaller than normal. The ice & water filter cartridge could be clogged. Replace the filter cartridge. Dispensing system operates best at 20 - 100 psi water pressure. Well water pressures should fall within this range.

If the above does not work, I suggest resetting your appliance, by either unplugging it or shutting the power off at your home's circuit breaker, for 3-5 minutes. Turn the power back on and try dispensing crushed ice. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your appliances status has changed successfully.

-Best Regards-
WP

most likely the solinoid is frozen or bad.. pull ice bin, the metal lever on back of bin fits in solinoid in freezer see if you can move plastic piece in freezer with finger.

You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid
Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components

You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid

Check the evaporator system, that release the cubes, when that does not work the cubes stay stuck inside.

hi there,

could be that the ice maker arm is getting stuck or may have some frost on it. can you supply the complete model # please?

Switch is frozen. Defrost freezer and it starts working again.

There is an opening next to the auger that dispenses the ice.  In there there is a lever that must move up and down. It actually seats the metal rod on the bottom of the ice maker and controls cube or crushed.  Make sure the lever is down (cube position) when you return the basket to the freezer. I had to hold it down while I slid the rod into the opening. Viola! Cubes again. http://www.applianceblog.com/mainforums/showthread.php?t=783
check it out!  Thanks to Jake!

ice dispenser does not dispense crushed ice...only cubes

Pull out your ice bin. In the back of the bin you will see a rod protruding from one side. That rod goes into an opening in the rear of the freezer. There is a solenoid behind that opening that raises and lowers the arm on the ice bin giving you crushed or cubed ice. Check to see if that solenoid is froze up or if your rod got stuck under it. If all check ok then replace that solenoid.